Timbrook Ford Mercury

Great Experience We were looking for an SUV because out 2016 Buick was difficult for us to get in and out of. We stopped at Timbrook Ford in Keyser and spoke to Ben Be We were looking for an SUV because out 2016 Buick was difficult for us to get in and out of. We stopped at Timbrook Ford in Keyser and spoke to Ben Benedict. He was terrific!! Showed us an Escape and shortly thereafter we owned it. He was knowledgeable and wonderful to deal with. He met our requirements and we bought the Escape. More

great service This is a great dealership and the buying experience was by far the most pleasing of any purchase I have had in the past . I would recommend to others This is a great dealership and the buying experience was by far the most pleasing of any purchase I have had in the past . I would recommend to others More

2016 Ford Focus SE My wife and I had a price range in mind and Ben and Brian met it: presto, sold. It was the fastest car buying experience we've ever had at a dealershi My wife and I had a price range in mind and Ben and Brian met it: presto, sold. It was the fastest car buying experience we've ever had at a dealership. Timbrook Ford in Keyser. Excellent! More

not for service Alignment done. No print out,just a picture of screen. Could have been any truck. Info on pic different yr than mine. Tires cupped now. So left with Alignment done. No print out,just a picture of screen. Could have been any truck. Info on pic different yr than mine. Tires cupped now. So left with tires messed up and needing to get alignment again . No caster reading taken. Trusted dealership since I do outside Maryland state inspections for their out state sales. More

Ford Edge Great experience! Couldn't have driven off the lot without Charlie's help! We love the car and everyone worked to make this an easy purchase. Great experience! Couldn't have driven off the lot without Charlie's help! We love the car and everyone worked to make this an easy purchase. More

Brand New Escape Love my new Escape. I came in looking for an escape to replace my sorrento and I found what I was looking for in a matter of minutes. Thank you! Love my new Escape. I came in looking for an escape to replace my sorrento and I found what I was looking for in a matter of minutes. Thank you! More

Great dealership to deal with. Charlie and Brian helped me find the right options and truck for me. They are very knowledgeable. We worked for days to get my trick ordered. Charl Charlie and Brian helped me find the right options and truck for me. They are very knowledgeable. We worked for days to get my trick ordered. Charlie even answers texts. More

Perfect Oil Change I took my 2015 Ford Focus in for an oil change at 3,000 miles after 7 months of owning it. I also got a great car wash from Eddie back in clean up. Th I took my 2015 Ford Focus in for an oil change at 3,000 miles after 7 months of owning it. I also got a great car wash from Eddie back in clean up. Thank you Timbrook Ford for having the DriverPlus+ Maintenance Coupon Booklet, I paid very little for an oil change. More

#1 in Every Aspect There is no one that can compare to Timbrook Ford. From sales to service it is hands down the best in the business. I have purchased 4 vehicles from There is no one that can compare to Timbrook Ford. From sales to service it is hands down the best in the business. I have purchased 4 vehicles from them and will continue to conduct all of my future transactions there. I have dealt with Jim Maybury, Ben Benedict, Brian Tucker and the service staff, always a pleasant experience!! More

Another Great Experience! I just purchased my second Ford Escape from Mr. Charlie Owens. The whole process was flawless and easy. Charlie goes out of his way to provide top not I just purchased my second Ford Escape from Mr. Charlie Owens. The whole process was flawless and easy. Charlie goes out of his way to provide top notch customer service! I would definitely purchase another vehicle from him again! I highly recommend Mr. Owens to anyone looking to purchase a vehicle. Great experience! More