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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
203 Reviews
Call Service Center (877) 741-8041

203 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

Sort by
May 28, 2024

Very professional and efficient when addressing repairs, they kept me updated on progress and we on target for expected completion More

by tinaroe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Tina, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2024

I was very happy, 2013 Ford Explorer, End of winter, FWD ...xxxx ya ...I work for Clason Remodeling Company, In the greater Seacoast area... My boss spoke highly, we have a Few guys that have had trucks wi More

by steventhornton22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 18, 2024

The service department went above and beyond to correct an issue with my new car purchase and had the part ordered and ready even before I was able to make the appointment! More

by GMC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 03, 2024

I would prefer if nate called me. The man in the service dept is really giving a bad name for your company More

by amandarenee333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know
Report | Print
May 08, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Providing a positive experience, Amanda, is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 28, 2024

Everyone seems to be very honest and helpful. Very friendly people. Thank you very much. More

by dfwerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

April 26, 2024

Great folks to go to for a great deal on a used truck. .Also a great service dept to work with you and keep you up to date on your vehicle. More

by wrightsignal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 20, 2024

It was a Quick and easy process no haggling we didn’t really get an explanation of payments going into the signing so I wish we had that going into it. Other then that it was a good process we recommend More

by kbarrett72782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

April 17, 2024

Great to work with and very professional while still being conversational too, this has been my 4th time buying through Tims. More

by tinaroe68
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Apr 17, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Tina, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 12, 2024

Could not be happier friendly and efficient and I'm driving my new Honda crv More

by mabudek88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

March 31, 2024

My 3rd truck with Tim's had a hand shake on 72 months and made it 75 months.Asked for new tires...No would do half.i got 5 years oil change inspections an 5 years warranty. No pumpkin or 4wd box oil change.. More

by johnfmaddock
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Report | Print
Apr 01, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, John, for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again!

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