Back

Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
149 Reviews

149 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

Sort by
February 03, 2024

Took care of everything I needed From trade in to sale everyone was courteous and professional More

by robertpowers1963
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Feb 03, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Robert, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Amber met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as one of our valued customers for many more years to come!

February 03, 2024

Given the runaround and still waiting on a call back. I was sold a truck with issues and I've had problems since day 1. I'm waiting on the dealership to contact me. More

by nicole.valanzola
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Feb 08, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 03, 2024

Got what repairs that were needed performed. Always seemed friendly. Too bad the distance from home to the dealership is so long a ride. More

by haywhazup
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Feb 05, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

February 01, 2024

I bought the truck didn't go 800 miles nor 30 days. For $16500 I was told they could fix every vehicle that drives off the lot. Then they decided to pay half of used transmission repair. Truck was towe More

by rustic2ritz
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Feb 04, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 01, 2024

Friendly when scheduling me, knew exactly what I wanted done when I showed up, communicated clearly by phone about an issue with my brakes, and followed up to let me know when my car was ready. More

by Mcoombes
Recommend Dealer
Yes
Feb 02, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

January 30, 2024

Had to return 3 times for paper work not correctly filled out by sales team! Truck also wasn't looked over maintenance wasn't done since August of last year More

by gregory.brandon25
Recommend Dealer
No
Feb 03, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Brandon, and it's disappointing to learn that we missed the mark here.

January 28, 2024

Great customer service Quick turn over rate Great communication Fantastic service Very informative Great availability to get truck in More

by dianast50
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Jan 28, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Diana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as one of our valued customers for many more years to come!

January 24, 2024

Just all around good people make u feel comfortable They work with me find what I wanted and went above to get me loan More

by briandcosta76
Recommend Dealer
Yes
Employees Worked With
Not sure there names
Jan 25, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2024

Recently started bring my cars to Tim’s for service. Super friendly staff, prompt service, and good pricing. Thank you. More

by TC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

January 17, 2024

Everytime i have been to this dealership i have received excellent service and courtesy professioanls More

by charlenehalladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Charlene, and we're happy to hear that we met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as one of our valued customers for many more years to come!

...
6
...