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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
223 Reviews

223 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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June 15, 2025

Have had a great response from the repair shop with all the issues with the truck i traded for. However the truck should not have been for sale with all the issues that were not checked More

by scorpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback — I'm glad to hear our service team has been responsive and working with you on the issues that came up. That said, I completely understand your frustration, and I agree: a truck shouldn’t go out with unresolved problems. While some issues can be difficult to detect at the time of sale, we always want to make it right when something gets missed. Please feel free to reach out to me directly — I’d appreciate the opportunity to speak with you personally and see how we can make this a better experience for you. Sean McIntyre Sales Manager seanm@timstruckcapital.com

June 06, 2025

Bought my new truck on a Monday and after they fixed a few rings I had it Thursday with a full tank of gas and everything fixed and looking amazing. Couldn’t be happier with Cody and Matt More

by phelp.andreww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 29, 2025

I'm extremely satisfied with the quality and professionalism of the service department. Bill has been excellent in making sure my truck is repaired to my satisfaction. The techs are knowledgeab More

by gerhead67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 17, 2025

Sales team was great. Customer service is personable. Purchase the truck in January and had some small issues that were addressed and taken care of buy sales manager Jeff More

by bpholmes81
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
May 17, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 16, 2025

Amber did a great job scheduling and getting my services done that were needed. Reason for 4 stars on Sales is a minor snafu with some of the paper work and I had to go back a second time to resign papers. More

by druz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Amber and our team here at Tim's Truck Capital & Auto Sales, Inc. We appreciate your business and hope to see you again soon!

May 15, 2025

Costly. Labor was 2/3rds of the bill with no description. Took a week to get truck back, despite scheduling two weeks ahead. More

by levigallup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Pike
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your feedback. We understand how important transparency and timely service are to our customers. Labor costs can sometimes make up a significant part of a repair bill, depending on the work involved, and we strive to provide detailed explanations when requested. I’m sorry your truck took longer than expected, especially after scheduling ahead. If you’d like, please reach out to me directly so I can review your service details and address any concerns you have. Sean McIntyre Sales Manager seanm@timstruckcapital.com

May 13, 2025

Amber in service is amazing,knowledgeable and very professional. Zac the service tech that worked on my truck is extremely professional and takes very good care of your vehicle. I would recommend Tim’ More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody is the best
May 14, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 10, 2025

Great service, I was in and out. They said the appointment was going to to be 3 hours, but only took an 1.5 hours. More

by dushamem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 04, 2025

Friendly and honest The vehicle needed some things fixed, they got it in right away and fixed everything I needed More

by Bbell0276
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
May 04, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

May 01, 2025

This is the 6th truck I have bought from Tim’s Truck Capital they are AWESOME More

by mmjlpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

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