Back

Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
186 Reviews

186 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

Sort by
June 30, 2023

Same as any dealerships. Work hard to make a deal and affable. I wasn't disappointed More

by lindabackert
Recommend Dealer
Yes
Employees Worked With
Lenny Corson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

June 27, 2023

Alex and Lenny did a great job for us. Very nice and efficient and made sure the car was up to par More

by mbenwaynh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

June 23, 2023

Horrible customer service would never go to Tim’s again for any reason avoid this dealer at all costs . Once they get your money they don’t care about your issues . Check engine lite has been on since the More

by coop_j1918
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Johnny Logan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 15, 2023

The experience was fine but dealership was less than up front about the odometer. There was dishonestly about the odometer More

by msdoone
Recommend Dealer
Yes
Employees Worked With
Jerk
Jun 16, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your feedback! We always strive to provide our customers with 5-star service here at Tim's Truck Capital & Auto Sales, Inc., and we are sorry to hear that we fell short this time. Please don't hesitate to reach out if you would like to discuss this matter in more detail or need any further assistance. We are always happy to help!

June 15, 2023

don’t go there they give the bad cars and smelling so bad I wanted to return it two days after I acquired it and they told me that they couldn't do that, they offered to repair it and I accepted it and I More

by marvindelcid0918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Jun 19, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 13, 2023

The service team is fantastic! Quick scheduling and addressed all issues and repairs in less than 2 hours. Highly recommend them for truck purchases. More

by JoelSteCroix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Davey
Jun 14, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Joel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as one of our valued customers for many more years to come!

June 10, 2023

Originally went in with really bad credit got a high interest rate but the car was very nice with a great warranty. Eventually went back with a trade in and got an amazing interest rate with an even bet More

by emarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Jun 12, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

June 10, 2023

Great place to do business. Very friendly & honest. They worked hard getting me the lowest possible rates on a beautiful fully loaded truck that makes me feel like royalty. More

by knotlox13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Jun 12, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as one of our valued customers for many more years to come!

June 08, 2023

Bill lied to me, not once, not twice but 3 times! He sold me rotors that rusted after 1st rain, not once but twice. Had to have another Mechanic install 2nd set of rotors so he gets me rotors he woul More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
Jun 12, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jun 20, 2023 -

TW responded

On 06/12/2023 Tim's Truck Capital responded publicly and "privately" asking me for my contact information & learn more about my visit??? They already have all of that and then some. In all fairness, and as I asked for this months ago, a fair refund for all of the frustration, lost time @ work, having to pay another Mechanic install the 2nd set of rotors and all I want them to do is the right thing & I'll even give back the 3rd set of rotors when I am partially refunded. Bill @ Tim's has all texts & emails as do I and I will post the photographs of the twice installed rotors. You know, I never complain and make the best of every situation BUT NOT this time. I should have listened to my friends and Epsom NH neighbors not to go to Tim's because at both locations in Epsom NH they're all crooks! 2 people and 2 small businesses told me that the vehicles they purchased from Tim's were junk and when they tried to have these vehicles serviced, Tim's would not honor the warranties! Am I able to post photographs of they work they performed, not once, but twice on Dealer Rater?

June 08, 2023

Excellent work 👍very professional , I would tell others about Tim's, that says it all More

by Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
16
...