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Tim's Truck Capital & Auto Sales, Inc. - Service Center

Epsom, NH

4.3
186 Reviews

186 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center

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September 10, 2023

Got the job done in a reasonable time fram and gave a loner car while they worked on my vehicle More

by a46p13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Sep 11, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing your thoughts about your experience with Tim's Truck Capital & Auto Sales, Inc.. Bill and our team appreciate your business and hope to see you again soon!

September 04, 2023

Tires and an alignment, 1 out of 16 lug nuts were loose, the alignment was worse then when I dropped off. It’s my work truck, so missed the whole day of work, and no I get todo it again, rrr but definitely More

by jimypk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 02, 2023

Great service as always, good communication and an awesome service staff. Would recommend them to anyone. More

by hydraunit603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim's Truck Capital & Auto Sales, Inc..

August 24, 2023

Prompt as possible. Got me in as soon as they were able. Checked my truck & fixed the problem right off. More

by arthuraimee
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Aug 24, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2023

Second truck from this dealership / will come here again next time I want another truck! More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

August 18, 2023

Amazing they did really good to me and I appreciate it very much tell people about them More

by brendandenis123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

August 18, 2023

The person who sold us the extended warranty did so by explaining to us that all the electrical is very expensive to fix so he showed us a package that the electrical would be covered. Almost one year fro More

by Margaret Brown
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill in the service department and I believe his name is Shawn who sold us the extended warranty
Aug 22, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 01, 2023

I dropped my vehicle off for a leak and was told it would take a few days and they gave us a rental. After 5 days, the rental we had broke down on the side of the road. Mind you I have three young children a More

by amberpfournier
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 29, 2023

As always, the service and care of my vehicle were exceptional! This is my Fifth vehicle purchased from Tim’s. More

by skipacharge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 29, 2023

Amazing experience buying from TTc again. My second purchase from them and I will highly recommend them over ANY of the big dealerships with overpriced trucks. More

by 2018 Jeep Wrangler JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Nicols
Jul 31, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

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