Tim's Truck Capital & Auto Sales, Inc. - Service Center
Epsom, NH
186 Reviews of Tim's Truck Capital & Auto Sales, Inc. - Service Center
Tires and an alignment, 1 out of 16 lug nuts were loose, the alignment was worse then when I dropped off. It’s my work truck, so missed the whole day of work, and no I get todo it again, rrr but definitely the alignment was worse then when I dropped off. It’s my work truck, so missed the whole day of work, and no I get todo it again, rrr but definitely some where else, will not be back More
Great service as always, good communication and an awesome service staff. Would recommend them to anyone. awesome service staff. Would recommend them to anyone. More
Prompt as possible. Got me in as soon as they were able. Checked my truck & fixed the problem right off. Got me in as soon as they were able. Checked my truck & fixed the problem right off. More
Second truck from this dealership / will come here again next time I want another truck! next time I want another truck! More
Amazing they did really good to me and I appreciate it very much tell people about them very much tell people about them More
The person who sold us the extended warranty did so by explaining to us that all the electrical is very expensive to fix so he showed us a package that the electrical would be covered. Almost one year fro explaining to us that all the electrical is very expensive to fix so he showed us a package that the electrical would be covered. Almost one year from the day we bought the car there is a lot of electrical problems, and they are saying none of the stuff on the extended warranty is covered. Not only that they had my vehicle for multiple days and did not even call me back. Two different people went on vacation while they had my vehicle and just left me to wonder what was going on and I have to call them back every time . More
I dropped my vehicle off for a leak and was told it would take a few days and they gave us a rental. After 5 days, the rental we had broke down on the side of the road. Mind you I have three young children a take a few days and they gave us a rental. After 5 days, the rental we had broke down on the side of the road. Mind you I have three young children and a broken ankle. There is no emergency contact or anything for me to get in touch with someone since it happened while Tim’s was closed. We called a tow and they took care of it. I left two messages about what happened. I NEVER received a phone call to make sure we were ok and if we needed assistance with another vehicle.the next morning I called and left a message. I got a ride to the dealership that afternoon to explain what happened and they seemed to have no idea what I was talking about and was just going to give me another loaner ( mind you I have a broken ankle so can’t drive) they got it delivered to my house which was the least they could do. They had my vehicle for 10 days which was supposed to be a few day process as to which I was told. I am not happy with the whole situation. My vehicle that I bought from Tim’s has been in the shop longer than I’ve been able to drive it. I am not happy with how they handle things. I deserved a phone call first thing the next morning regarding their loaner vehicle that broke down on us on the side of the road. There needs to be an emergency contact number on your website or Atleast the tow truck number or something. If my boyfriend wasn’t friends with the tow truck driver then I’m not sure what would of happened because we wouldn’t of known who to even call. I am very disappointed. Things need to change. I should have listened to others when they told me not to buy my vehicle from Tim’s and also get it fixed there. More
As always, the service and care of my vehicle were exceptional! This is my Fifth vehicle purchased from Tim’s. exceptional! This is my Fifth vehicle purchased from Tim’s. More
Amazing experience buying from TTc again. My second purchase from them and I will highly recommend them over ANY of the big dealerships with overpriced trucks. My second purchase from them and I will highly recommend them over ANY of the big dealerships with overpriced trucks. More