Tim's Truck Capital & Auto Sales, Inc. - Service Center

I dropped my vehicle off for a leak and was told it would take a few days and they gave us a rental. After 5 days, the rental we had broke down on the side of the road. Mind you I have three young children a take a few days and they gave us a rental. After 5 days, the rental we had broke down on the side of the road. Mind you I have three young children and a broken ankle. There is no emergency contact or anything for me to get in touch with someone since it happened while Tim’s was closed. We called a tow and they took care of it. I left two messages about what happened. I NEVER received a phone call to make sure we were ok and if we needed assistance with another vehicle.the next morning I called and left a message. I got a ride to the dealership that afternoon to explain what happened and they seemed to have no idea what I was talking about and was just going to give me another loaner ( mind you I have a broken ankle so can’t drive) they got it delivered to my house which was the least they could do. They had my vehicle for 10 days which was supposed to be a few day process as to which I was told. I am not happy with the whole situation. My vehicle that I bought from Tim’s has been in the shop longer than I’ve been able to drive it. I am not happy with how they handle things. I deserved a phone call first thing the next morning regarding their loaner vehicle that broke down on us on the side of the road. There needs to be an emergency contact number on your website or Atleast the tow truck number or something. If my boyfriend wasn’t friends with the tow truck driver then I’m not sure what would of happened because we wouldn’t of known who to even call. I am very disappointed. Things need to change. I should have listened to others when they told me not to buy my vehicle from Tim’s and also get it fixed there. More

As always, the service and care of my vehicle were exceptional! This is my Fifth vehicle purchased from Tim’s. exceptional! This is my Fifth vehicle purchased from Tim’s. More

Amazing experience buying from TTc again. My second purchase from them and I will highly recommend them over ANY of the big dealerships with overpriced trucks. My second purchase from them and I will highly recommend them over ANY of the big dealerships with overpriced trucks. More

Amber rocks on the phone and in person. by performing fantastic communication skills quickly and efficiently every day by performing fantastic communication skills quickly and efficiently every day More

Danny was very tentative and quick with responds and answers . Was treated fair and was honest with all matters answers . Was treated fair and was honest with all matters More

They did thier best to fix the issue in a timely manner and at a reasonable price and at a reasonable price More

Always top notch service. Amber is extremely helpful and the techs always do quality work! Amber is extremely helpful and the techs always do quality work! More

Very positive experience. Upbeat and happy personal. They all worked to make sure I had a great experience. Upbeat and happy personal. They all worked to make sure I had a great experience. More

I dealt with Matt, very professional very courteous, all around good guy . Very helpful . I would recommend buying a truck here. around good guy . Very helpful . I would recommend buying a truck here. More

They know what they are doing. Very quick and easy. Answered all my quetions. Great experience. Very quick and easy. Answered all my quetions. Great experience. More