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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

4.4
1,369 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,369 reviews

June 26, 2021

Worst customer service I've ever experienced. Proceeded to ILLEGALLY sell a vehicle and refuses to make contact with me. Absolutely disgusted Tim's can't even be bothered to apologize for their "mistake". More

by Jacquelyn S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Logan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Hello Jacquelyn, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 26, 2021

BROUGHT MY TRUCK IN FOR AN OIL CHANGE AND TIRE ROTATION AND TO MY RUNNING BOARDS INSTALLED. I AGRRED TO PAY FOR 2 HOURS LABOR IT TOOK ONLY 1 HOUR AND THEY ONLY CHARGED ME THE 1 HOUR VERY HONEST PEOPLE THAN More

by williamharri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMBER
Jun 28, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

We are very happy to hear that Amber provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jun 28, 2021 -

williamharri responded

I AM GOING TO NEED A SET OF RIMS AND TIRES FOR MY TRUCK SOON

June 25, 2021

Good deals, great sales staff and service staff went above and beyond to make sure my purchase was a good experience. More

by Glennlowe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bourque, Emily Ketchum
Jun 28, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2021

Good dealerships bought 2 vehicles so far will send my friends More

by foleyone70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

We are glad to hear you enjoyed your experience, and it was a pleasure having you here at Tim's Truck Capital & Auto Sales, Inc. We appreciate your review!

June 24, 2021

Been a long time customer and very happy with the services. More

by roxannemulrenin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Jun 24, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.! We appreciate you taking the time to leave us this fantastic, five-star review. We look forward to having you as one of our valued customers for life, Roxanne.

June 22, 2021

Did not deliver as promised - would not recommend or buy again from them. More

by SheBe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Logan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jul 09, 2021 -

SheBe responded

I did respond privately to Tim’s Truck Capital’s request with my contact information so they “could turn things around” on 6/25/21 and never heard from them.

June 07, 2021

Sales and service are excellent at Tim's truck capital. I show up for service and my vehicle is serviced in a timely fashion. Things are done correctly and explained why they were done and what ill benefi More

by Keith DeSantis Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Keith, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

June 07, 2021

Alex, Danny, Sean, Lenny, And John are all great!!! All of the sales department is great, they are so professional and really go the extra mile! Thanks guys your the best at what you do☆●◇♡■ More

by stephanie5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Logan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Jun 08, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Stephanie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

June 03, 2021

Good sales team ,Truck was disgusting and wasn’t Good sales team , Truck was disgusting and wasn’t detailed and has a few little issues that should have been done if they did a complete inspection. More

by perrykendall54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your honest feedback! While we are glad that you enjoyed working with our sales team, it's disappointing to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out if you would like to discuss this in more detail, we would appreciate the opportunity to address your concerns.

June 02, 2021

Your staff was helpful and got me what I was looking for. Oil and gas were filled, forgot the windshield washer. Was happy with what I bought, Messages were not forwarded to Nathan regarding double form. No More

by jchapman9
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your wonderful review! We are thrilled that Nate had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

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