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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

4.4
1,415 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,415 reviews

December 26, 2022

No heat in my truck I purchased on 12/09. Still waiting for a call back to schedule an appointment to fix it. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Bourque
Dec 30, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 24, 2022

Love the service department at Tim’s Truck Capital! Amber in the office is wonderful and always provides the best customer service! Quality service at a great price. More

by Renee14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for taking the time to share your feedback with us, Renee. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 23, 2022

Always get great service at a reasonable price. Doesn’t matter if it’s just an oil change or a larger service problem, they do it right. Everyone’s very accommodating. More

by Jwf7779
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 17, 2022

Great place to do business with the staff was great answered all my questions was there the whole time for me More

by Moscaritologary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 17, 2022

Tim's is always reliable and efficient. We have had only great experiences there from the day we purchased our truck to any work or inspections needed. Thank you, Tim's! More

by nmaciver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

December 17, 2022

No pressure sales staff. Very easy sales process. Attentive to our needs and down to earth staff made this very pleasant experience. More

by Mistry66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon
Dec 18, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

December 16, 2022

My car was dirty, low on gas , no washer fluid almost broke down on my home had to drive straight to my mechanic. Also scheduled an appointment to pick up the vehicle but had to wait 40 minutes while the More

by fmainey7
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nate Coriaty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

December 15, 2022

My wife was looking for a particular vehicle. A jeep in which they had a variety of jeeps available to choose from, and was able to find the exact one that matched all her expectations. More

by joshua.scearbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Dec 16, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us, Joshua. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2022

I think you guys are scam artists at the finest! You get someone into a truck that hasn’t even been to the shop! By doing this, you trick the buyer into thinking they are buying a good product. Sadl More

by kayamrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Dearborn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

I do apologize for the trucking taking 9 days in the shop. Parts availability plays a huge roll in how long it takes to turn vehicles around. In a perfect world we would love to have everything through the shop before they are sold but we do sell anywhere between 115-150 cars a month and sometimes it does get backed up at times. I did look into the financing and shows we only sent your credit app to the one bank you requested. If there are any other inquires they could have come from another dealership if you were shopping around but our system only shows the one bank that you came in with a preapproval for. As far as empty promises I would love to have the opportunity to speak with you to try and make it right and try resolve whatever problems there may be. Feel free to reach out at anytime. Thank you Alex Bourque Finance Manager

December 14, 2022

Experience was great other than the truck I bought the heat doesn't work. I would love to give them 5 stars when it has heat. Hopefully its fixed this week. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Bourque
Dec 14, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Have you reached out to the service department? We would be more than Happy to get the vehicle in and get this problem mitigated. Feel free to reach out to Service or my self at 603-736-0001 to set up an appointment to get this fixed! Thank you, Alex Bourque Finance Manager

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