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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

4.4
1,418 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,418 reviews

March 18, 2023

Bought vehicles there and had servicing done at Tim's. Never had any issues. Great people and kind to talk to. Always do my business their. More

by egleye22361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc..

March 18, 2023

Came in with a transmission failure under warranty. Had it back inside a week all fixed with a new warranty of its own. Saved over $5000. Nice work. Easy friendly customer service. More

by zax_papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 17, 2023

Not very pleased with the service. Brought my 2014 Ford F150 in for a growling noise in the front end and it's still there and only had the truck for 27 days. And I think you probably More

by b.emmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 12, 2023

So when i first came to Tim’s truck capital they seemed like nice people but i pointed few very little things to be fixed and they gave me a tough way about getting them fixed my vehicle so therefore this More

by Could be anyone
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 18, 2023 -

Could be anyone responded

Yes i told the manager of the dealership and if we get these fixed atfer the first of the year and he said “of course”. Every time I mentioned i wanted very little body work to do this said individual would tell me, well “that does not require for it to be inspected” i said to em “if it can be done for my own well known being that would be great”. Such a hard way to go about it and this dealer just seems about the money and run. They do not care about you or your car would not recommend the place at all.

March 11, 2023

Saw a vehicle I was interested in and was available talk to them made appointment and got such vehicle More

by jkitts9552
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Butler
Mar 11, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 09, 2023

My 2017 ford truck was having engine issues Matt Kerry and Jesse with the help of Amber did a fantastic job diagnosing the issue letting me know the cost and getting it repaired . It was not a small task More

by Earney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks for your feedback on your recent visit to Tim's Truck Capital & Auto Sales, Inc. It's great to hear that we were able to assist you and that you had such a positive experience!

March 09, 2023

Clean, very nice customer service. I have never had an issue getting an appointment right away. More

by Jess
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Jess, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 08, 2023

Fantastic people to deal with. They will make you feel valued. They won't push you into anything that you don't want More

by Harold L Fisher Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Butler
Mar 09, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Harold! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc.

March 07, 2023

Had a terrible experience with their service and no one has been in contact with me since. My initial experience was great but I had my brakes repaired by them and afterwards I had no brake pedal and had t More

by tylercottrell0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for providing this feedback, Tyler, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 04, 2023

Very friendly and personable staff. Show room was clean! Made sure I was satisfied! Went out of their way and brought my car to me at work. Above and beyond what was expected! More

by jking39177
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Dearborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Mar 05, 2023 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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