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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

4.4
1,349 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,349 reviews

December 16, 2022

My car was dirty, low on gas , no washer fluid almost broke down on my home had to drive straight to my mechanic. Also scheduled an appointment to pick up the vehicle but had to wait 40 minutes while the More

by fmainey7
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nate Coriaty
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around.

December 15, 2022

My wife was looking for a particular vehicle. A jeep in which they had a variety of jeeps available to choose from, and was able to find the exact one that matched all her expectations. More

by joshua.scearbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Dec 16, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us, Joshua. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 14, 2022

Experience was great other than the truck I bought the heat doesn't work. I would love to give them 5 stars when it has heat. Hopefully its fixed this week. More

by jcable60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Bourque
Dec 14, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Have you reached out to the service department? We would be more than Happy to get the vehicle in and get this problem mitigated. Feel free to reach out to Service or my self at 603-736-0001 to set up an appointment to get this fixed! Thank you, Alex Bourque Finance Manager

December 14, 2022

I think you guys are scam artists at the finest! You get someone into a truck that hasn’t even been to the shop! By doing this, you trick the buyer into thinking they are buying a good product. Sadl More

by kayamrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Dearborn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

I do apologize for the trucking taking 9 days in the shop. Parts availability plays a huge roll in how long it takes to turn vehicles around. In a perfect world we would love to have everything through the shop before they are sold but we do sell anywhere between 115-150 cars a month and sometimes it does get backed up at times. I did look into the financing and shows we only sent your credit app to the one bank you requested. If there are any other inquires they could have come from another dealership if you were shopping around but our system only shows the one bank that you came in with a preapproval for. As far as empty promises I would love to have the opportunity to speak with you to try and make it right and try resolve whatever problems there may be. Feel free to reach out at anytime. Thank you Alex Bourque Finance Manager

December 10, 2022

The easiest time I ever had buying a new Auto. The staff was very friendly and didn't pressure you into anything. I would recommend Tim's Truck Capital to anyone. More

by Harold L Fisher Jr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Butler
Dec 12, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your wonderful review, Harold! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Tim's Truck Capital & Auto Sales, Inc.!

December 10, 2022

Sharon is great one if the kindest people you'll meet. Nate was fantastic too More

by charlenekarwatsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon 5stars
Dec 12, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 08, 2022

I have been purchasing vehicles from "Tim's Truck Capital" for many years. What keeps me coming back Is how they treat their customer's, how they go above and beyond to do everything they can to get More

by Lorileeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Coriaty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 07, 2022

Bought a 2005 truck at Tim's about 7 years ago, got a good deal, and I'm still driving it. Had undercoating done last year and again this year and the job was done well. The service is very professiona More

by jeremy.detrude
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill (did not get his last name) Scheduled the undercoating for me.
Dec 08, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Jeremy, We are very happy to hear Bill provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

Dec 08, 2022 -

jeremy.detrude responded

Please know that Amber was very nice to deal with as well. She is so kind and helpful.

December 07, 2022

Very fast and efficient. Great communication along the way and Amber was great to work with More

by 15arnoldm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Amber and our team here at Tim's Truck Capital & Auto Sales, Inc. are glad to have you as a customer.

December 07, 2022

Would not recommend this dealership they sold me a truck. It was as it is truck for 11 grand was supposed to use my four wheeler as trade and talk to them through messenger or text had it all figured out for More

by Car guy Hardwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Jesus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Bourque
Dec 07, 2022 -

Tim's Truck Capital & Auto Sales, Inc. responded

Good evening I am sorry you feel this way after all we did to make the deal work. The truck was Sold as an AS IS AS SEEN basis. The seatbelt was nothing sneaky we did. We did not try and hide anything just unaware of the seatbelt. We did discount the truck for you. It was listed at $13,950 after reworking with the bank We paid off your ATV so you did not roll any negative equity and discounted the truck to $11,950 to make it work for the bank with the budget you told us to stay in. You have to pay sales tax because you live out of state that is out of our control. Unfortunately there is a time frame on that so the lender can receive the title and perfect the lien. I am sorry you feel this way after we tried every avenue to get you into the truck you wanted and you picked put.

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