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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

4.4
1,437 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,437 reviews

February 03, 2024

Given the runaround and still waiting on a call back. I was sold a truck with issues and I've had problems since day 1. I'm waiting on the dealership to contact me. More

by nicole.valanzola
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Feb 08, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 02, 2024

Tim's truck Capital definitely treated me quite well. I live in Maine and they delivered the car to Maine after I purchased it. The car immediately had a water pump problem and Tim's pick the car up fixe More

by dsauer890
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for choosing Tim's Truck Capital & Auto Sales, Inc.! Please let us know if we can be of any more assistance!

February 01, 2024

I bought the truck didn't go 800 miles nor 30 days. For $16500 I was told they could fix every vehicle that drives off the lot. Then they decided to pay half of used transmission repair. Truck was towe More

by rustic2ritz
Recommend Dealer
No
Employees Worked With
Amber Murray-Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Feb 04, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 01, 2024

Friendly when scheduling me, knew exactly what I wanted done when I showed up, communicated clearly by phone about an issue with my brakes, and followed up to let me know when my car was ready. More

by Mcoombes
Recommend Dealer
Yes
Feb 02, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as a valued customer for many years to come!

January 31, 2024

It took a little time to put the deal together (mainly due to my work schedule) but we made it work More

by Texun527
Recommend Dealer
Yes
Employees Worked With
Alex Bourque, Alex Bourque
Jan 31, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 30, 2024

Had to return 3 times for paper work not correctly filled out by sales team! Truck also wasn't looked over maintenance wasn't done since August of last year More

by gregory.brandon25
Recommend Dealer
No
Feb 03, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, Brandon, and it's disappointing to learn that we missed the mark here.

January 28, 2024

Great customer service Quick turn over rate Great communication Fantastic service Very informative Great availability to get truck in More

by dianast50
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Murray-Hager
Jan 28, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you, Diana! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc., we look forward to having you as one of our valued customers for many more years to come!

January 27, 2024

They were nice and got me what I wanted They were respectful and got me approved More

by kylealeccass
Recommend Dealer
Yes
Employees Worked With
Alex Bourque, Alex Bourque
Jan 28, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Here at Tim's Truck Capital & Auto Sales, Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 27, 2024

Extremely polite and very helpful. They knew the perfect vehicle for us and helped us get approved for it . I recommend this dealership to everyone. More

by travisgeek6968
Recommend Dealer
Yes
Employees Worked With
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Corson
Jan 28, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thanks, Travis, for sharing about your experience with Tim's Truck Capital & Auto Sales, Inc.. We appreciate your business and hope to see you again soon!

January 26, 2024

We went there to try to hopefully buy our 16 year old son a truck, he feels safer higher up, we knew given the price of trucks this would be difficult. We found a truck, as is, uninspected. Complete assuranc More

by krinkin6370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nate Coriaty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 31, 2024 -

krinkin6370 responded

You could return the $2000 dollars that you determined the truck had depreciated in the 6days it was off of your lot while we had it inspected by 2 mechanics! We will go ahead and assume you probably don’t want to turn things around at all!

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