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Tim's Truck Capital & Auto Sales, Inc.

Epsom, NH

Overview
Employees
Reviews
Vehicles
4.4
1,440 Reviews
Contact Tim's Truck Capital near Concord, NH today for all of your automotive needs. If you have questions or feedback, we would love to hear from you. Our goal is to help you in any way we can, either with new or used car sales, car repair service, or if you need to order used truck parts. All we need is one chance to help you and you will see why so many Concord area residents choose us as their used truck dealer.
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904 Suncook Valley Hwy S

Epsom, NH

03234

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Showing 1,440 reviews

October 18, 2024

Great crew, very friendly people. Would highly recommend. Sales answered all my questions promptly. Thank you More

by awrangler4x4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Tim's Truck Capital & Auto Sales, Inc.!

October 14, 2024

Very helpful and easy to work with. The trade in was fair and the staff were so helpful. I would totally recommend Cody and Laura and the entire crew when looking for a great used car. More

by ANGIE S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura B, Alex Bourque
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Oct 15, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to write this review, Angie. Our customers are our top priority and your feedback is greatly appreciated! All of us at Tim's Truck Capital & Auto Sales, Inc. are glad to have you as a customer.

October 09, 2024

Lenny was awesome made sure I got my vehicle thank you I'll definitely be back More

by Nancy2674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Corson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback!

October 08, 2024

Not overly happy with the vehicle, it clearly has transmission issues and that was not disclosed More

by brandan.eldridge17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liz Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for providing this feedback, Brandan, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Oct 22, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Brandon, Please contact the service department. I'm sure there is something we can do to help. 603-736-0001 Thank you, Sean McIntyre

October 07, 2024

Very professional and curious and friendly everyone from the secretary to my sales person were great More

by earlbassett68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kostiew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Guptill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you so much for your excellent review, Earl! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim's Truck Capital & Auto Sales, Inc. to be a positive one. Please don't hesitate to reach out if you need anything else.

October 05, 2024

People were so nice and helpful. I would probably buy my next car here next time. It’s worth it More

by Lavigne82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Matewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Here at Tim's Truck Capital & Auto Sales, Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 04, 2024

Financing fell through on behalf of my bad credit and john made the price of the truck right to offset my interest rating through another bank. I appreciate his help on walking me through the paperwork a More

by emansfieldkris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Tim's Truck Capital & Auto Sales, Inc.. We look forward to having you as one of our valued customers for many more years to come!

October 04, 2024

They were good to us and patience I think the sale price was fair...Thanks More

by rebel3253
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2024

Bad experience. Advertised a year of Sirius but did not deliver. Truck had a bad battery and I had to wait 3 weeks to get them to fix it. Salesman (Charlie) was nice More

by damorse63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Dearborn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Matewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Jesus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Corson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Oct 09, 2024 -

damorse63 responded

I spoke to a manager right after the sale and although he "heard me", he was unwilling to do anything. I suggested $100 refund for the Sirius, since he said 1 year subscription was not possible, and I had it in writing. I would have been a satisfied customer, (tbh, i was expecting a check), especially since I paid full asking price.

Oct 22, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

David, I'd like to see where the advertising of a year of Sirius was offered because I'm not aware of that service. I messaged you privately to help you out but haven't heard back. Please email me directly so I can address the situation and hopefully come to a resolution. Thank you, Sean McIntyre seanm@timstruckcapital.com

Oct 26, 2024 -

damorse63 responded

I can't attach the picture of the description in writing here but if you give me an email i'm happy to send it. Sent

October 02, 2024

Well satisfied, does what they say they will Very pleasant to deal with Reliable Would recommend them to anyone More

by Fmpalmer50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Murray-Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Tim's Truck Capital & Auto Sales, Inc. responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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