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Tim Short Mitsubishi
Clarksville, TN
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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379 Reviews of Tim Short Mitsubishi
December 19, 2024
I, Elizabeth Gilliam purchased a 2017 Kia Soul and an extended warranty from this business, and brought my vehicle to them for scheduled maintenance. A week ago I paid for a diagnostic test at the Kia pl extended warranty from this business, and brought my vehicle to them for scheduled maintenance. A week ago I paid for a diagnostic test at the Kia place this business instructed me to, and had to pay for that. The findings were that the engine was consuming excessive oil, or oil was being placed in the wrong area. A few days later, while driving, my vehicle starts driving funny, I pull over, have vehicle towed back to Kia, call selling dealership to inform them. I start warranty claim, Tim Short Mitsubishi just on the 16th of December sent over necessary paperwork to warranty company. The process is at a stand still because in order for Kia to do any repairs, they need to do a combustion cleaning that is $1000, and that is not covered in the extended warranty unless repairs are being done. Technically if Tim Short Mitsubishi was servicing the vehicle and doing the maintenance oil changes, they should rightfully cover the cleaning in order for me to be on the road to having my vehicle fixed, instead of saying it's out of their hands after they were the only ones doing maintenance on my vehicle. This has been a troublesome process with this business. At this point I want to inform people of how this company does business and let people know that the company they're pushing for an extended warranty is very low class, and not worth it. At this point the only resolution is for Tim Short Mitsubishi to cover any necessary testing in order for my vehicle to be repaired, instead of trying to get around it. More
by smithfam1309
Employees Worked With
Diane Jennings, Tanja Jones, Greg Norris, Amanda McCaslin
Verified CustomerOctober 11, 2024
The dealership is wonderful and so are all of the employees. I was treated very nicely. employees. I was treated very nicely. More
by SOFTBALLAUNT.NW
Employees Worked With
Ann Marie Reasor, Maurcie Weiss, Tanja Jones, Greg Norris, Amanda McCaslin, Malaysia Ogburn, Lora English, Tracy Davis, Devin Wolfe, Julie Kuczek
October 08, 2024
The staff was helpful and came out to the lot within 5 minutes of me being there. Scottie was knowledgeable on all questions I asked minutes of me being there. Scottie was knowledgeable on all questions I asked More
by Candacecortez81
Employees Worked With
Maurcie Weiss, Greg Norris, Scottie Tayes
October 07, 2024
These guys are always awesome. Great techs and managers, Honest discussion of issues. They actually care. Lighthearted atmosphere. If I do take my car to the dealer, it is to Tim S Great techs and managers, Honest discussion of issues. They actually care. Lighthearted atmosphere. If I do take my car to the dealer, it is to Tim Short. More
by METALSOFT2011
Employees Worked With
Tanja Jones, Devin Wolfe
October 05, 2024
It was a little confusing when I first arrived at the dealership. We were greeted by a young man, but he did not introduce himself, He asked who I was and I told him. He said oh you're a little early. I dealership. We were greeted by a young man, but he did not introduce himself, He asked who I was and I told him. He said oh you're a little early. I was, he said that's great. I will go get your car. He left came back with the car.I thought he was just helping out the salesperson. Then I asked him where is Laura, that is who I spoke to on the phone. He said oh did you want to meet her she's in the internet department, She doesn't work out here. I said well who are you? He explained that he was the salesperson. This was the only minor criticism I have during my visit. Je did not introduce himself and explain he was there to help me. His name is Tyrese. He was very kind, polite, knowledgeable, very friendly and not pushy at all. I really liked him and appreciated his assistance. The beginning of this survey asked me about somebody named Juan, I have absolutely no idea who that was! I worked with Tyrese and Mike that's it. I am extremely pleased with the way I was treated and with the vehicle that I purchased. I would be happy to recommend the dealership and especially Tyrese. It has been years since I purchased a vehicle and I was quite apprehensive. They were kind and polite,put me at ease. It was worth the hour and a half drive into Clarksville from Bowling Green. More
by cthejoy
Employees Worked With
Tyrese/ sales, Mike Ramos, Lora English
October 04, 2024
He was very knowledgeable and very friendly. He went above and beyond is job. Very friendly guy with a very great attitude. He is a great addition to the dealership. He went above and beyond is job. Very friendly guy with a very great attitude. He is a great addition to the dealership. More
by DKALBEA
Employees Worked With
Tanja Jones, Devin Wolfe
October 04, 2024
great to do business with and they have actual nice and affordable and clean vehicles affordable and clean vehicles More
by dangeloblake
Employees Worked With
Mike Ramos, Jamy Reed, Diane Jennings, Juan Gracia, Maurcie Weiss, Tanja Jones, Andrew Winn, Monsterrat Ruizz, Devin Wolfe, Scottie Tayes
October 04, 2024
Salesman was courteous, dealership was clean and nice. We were able to reach a price that was acceptable to both party's.... so I bought 2 vehicles on the same day. We were able to reach a price that was acceptable to both party's.... so I bought 2 vehicles on the same day. More
by beckerm1979
Employees Worked With
Cannot remember salesmans name
