Tim Short Chrysler Dodge Jeep Ram Hyundai
Pikeville, KY
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Soldmy daughter a 2008 redF150. Vin 1FTPW14V58123 truck. When we got there was told it was in service department for one finial check to make sure everything was ok. They "just had to add a little power s When we got there was told it was in service department for one finial check to make sure everything was ok. They "just had to add a little power steering fluid". She asked him 1 was anything dlse wrong. Oh no. I adked him 2 times anything wrong. Oh no...she took it to a mechanic and was told it was too dangerous to drive. Power steering pump was broken. Bad wheel bearing. Bad steering. The rear end was rusted out. In less than 2 weeks from buying it she took it back.paid $10000 cash. Wanted to exchange for 2011 truck that was priced a little over$16000. So wanted to pay the 6000 or so difference. Oh no that truck was now only worth 4000. So if anyone buys this truck beware. It is not safe.she lost her husband last year and has an autistic child to take care and this is how they treat her More
Excellent staff and very nice facility. Vehicle was clean and waiting up front when I arrived. No pressure and very friendly to work with. Highly recommended. and waiting up front when I arrived. No pressure and very friendly to work with. Highly recommended. More
UNPROFESSIONAL SERVICE LOOK ELSEWHERE - YOU'LL BE GLAD YOU DID! VERY POOR COMMUNICATION - THEY DID NOT RETURN ANY CALLS - LFT MSGS. - DID NOT PROVIDE REQUESTED INFORMATI LOOK ELSEWHERE - YOU'LL BE GLAD YOU DID! VERY POOR COMMUNICATION - THEY DID NOT RETURN ANY CALLS - LFT MSGS. - DID NOT PROVIDE REQUESTED INFORMATION. COMPLETE WASTE OF TIME! More
Very bad experience tried to make sure my credit wasn't run until i was ready to purchase then they run my credit like 10 or more times and come back with a stupid finance rate very unexperienced place is run until i was ready to purchase then they run my credit like 10 or more times and come back with a stupid finance rate very unexperienced place is what they act like Said too many credit checks they r the only place that ran it so much More
Worst experience of my life. In the works of buying a van from them and working on price and they go and sell it to another buyer. So I have been sitting here waiting for there reply on my offer and I text/c from them and working on price and they go and sell it to another buyer. So I have been sitting here waiting for there reply on my offer and I text/call no response (Cell number to sale man) so I called dealer number to get ahold of someone two day later to find out they went and sold it. Bogus dealer and sale people. More
The worse dealership experience I have had in my life. Bought the $50000 truck from them, never received tags. The temp tags expired, couldn't get anyone to return my calls. Finally got someone to call me Bought the $50000 truck from them, never received tags. The temp tags expired, couldn't get anyone to return my calls. Finally got someone to call me after emailing them. Instead of getting them to check on the issue, they tried to sell me a new truck?!?!?! When I ask for a manger, I got a secretary who said my tags where sent to a DMV 100 miles away. Teresa France wouldn't return my calls and it was her job to get me my tags. I have been polite and calm, yet now, I cant drive my truck to work because its illegal! This is the most ridiculous group of people I have ever dealt with. The truck is awesome, but lets be honest, they didn't make the truck, all they did was stroke your ego and get you to buy it with promises of a wonderful relationship and a dealer you can trust but drop you like a bad habit once you sign the paperwork. I will be sharing my experience with EVERYONE!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Service after sale I bought a 2018 dodge ram 1500 brand new leftover on September 2, 2019. Having trouble with getting the one year free subscription to SiriusXM radio I bought a 2018 dodge ram 1500 brand new leftover on September 2, 2019. Having trouble with getting the one year free subscription to SiriusXM radio paid for through the dealership. They will not honor what the sticker says on the window. Asked for sales manager to call me several times, with no results. My salesman was awesome. Unfortunately for him with the lack of service after the sale my rating of customer service should be ZERO! Thomas Lynn II More
Drove300 mile to see a Dodge van that was a truecar and car Drove 300 mile after being told van was Carfax aproved and price was no. When we got there van had big fingers in finder front bumper had scraps all o Drove 300 mile after being told van was Carfax aproved and price was no. When we got there van had big fingers in finder front bumper had scraps all over and they won't move on doc fee or price. Don't drive more than. 10 mile for this dealership More
My new Hyundai santa fe sport 2.0 T I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a short time line you made it easy to buy the car I wanted More