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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,263 Reviews

1,263 Reviews of Tim Moran Hyundai - Service Center

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October 04, 2024

Efficient service & staff Excellent coffee machine. Need more snacks for 2+ hour wait. Miss JD service writer. More

by 2PISCESMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

October 04, 2024

Anthony is always kind and attentive and makes sure my services are quick and efficient More

by sweetcaroline92595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Tim Moran Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

October 03, 2024

Pleased with the time it took to service my car and resolve any issues. Nick was very helpful . More

by artsm44
Recommend Dealer
Yes
Employees Worked With
Nicholas Staffieri
Oct 04, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

October 03, 2024

Asked to have my wipers replaced and they only did the front two. Don’t care if it would have cost more just wish they had done what I asked. I would assume they knew my Tucson had three blades. Now I hav More

by jsowa96386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Danny Meraz General Manager DMeraz@goschmail.com

October 02, 2024

Tim was great he assisted me while my vehicle was getting serviced. He helped me to find the car that I want and assisted me with the financing. More

by nictrat89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Tim Moran Hyundai responded

Thank you for choosing Tim Moran Hyundai. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

October 01, 2024

Kade helped me find a replacement tire for my Hyundai Santa Fe the same day. Thank you. More

by hstitzel1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Aramburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Tim Moran Hyundai responded

Thank you so much for your kind words for Kade and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

October 01, 2024

Fast and easy! There was no wait time when dropping off my car or picking up! More

by kingdomjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Oct 01, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

September 30, 2024

Great communication very friendly from all staff very helpful and customer service was just great More

by victor aldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Tim Moran Hyundai responded

Thank you so much, Victor, for your kind words, and for taking the time to leave us this wonderful feedback! Guy Foster Service Manager GFoster@Goschmail.com

September 30, 2024

Employee attitudes poor recently. Until this visit it seemed to be the ownership changes. But Coulter went beyond unprofessional to make it clear it’s, in fact the staff. Left detaile More

by procaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Danny Meraz General Manager DMeraz@goschmail.com

September 30, 2024

Very nice staff, gave me so much information that I was in need of. I can from a different dealership that was not helpful and nick was very helpful. More

by josievolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick (Service)
Sep 30, 2024 -

Tim Moran Hyundai responded

Josie, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if Nick and our team can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

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