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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,259 Reviews

1,259 Reviews of Tim Moran Hyundai - Service Center

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July 07, 2021

Have never been treated so poorly by a dealership! And we've given a few different opportunities to work with this service department, all bad! Taking advantage of customers who don't know much about cars More

by Dawn Bray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jul 24, 2021 -

Tim Moran Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message with your contact information so that I can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Patrick Gosch General Manager pgosch@goschmail.com

July 07, 2021

I love coming here, the guys here take good care of my car! The service person I see, is the best. Thanks Guy for taking such good care of me! More

by christinagiudice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Foster
Jul 07, 2021 -

Tim Moran Hyundai responded

Thank you, Christina, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Kory Foster Service Manager kfoster@goschmail.com

July 07, 2021

The service was prompt and all the staff were courteous. They completed my service in the allotted time and I thought any delays. Highly recommended. More

by Jstack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Hyundai. Please don't hesitate to reach out if you need anything else. Kory Foster Service Manager kfoster@goschmail.com

July 01, 2021

Always a pleasure to have my cars serviced at Gosh. We are on our 3rd and 4th Hyundai’s from Gosh and have had all of them serviced there. Guy and everyone in the service dept. are true professionals. More

by gds8333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Hyundai. Kory Foster Service Manager kfoster@goschmail.com

June 30, 2021

My service advisor Guy Foster showed excellent customer service experience towards me and in dealing with my car service. It's good knowing that I can always count on Gosch HYUNDAI Hemet More

by eddiecruisers69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Tim Moran Hyundai responded

Eddie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Guy met your expectations. Thank you again for choosing Gosch Hyundai, we look forward to having you as one of our valued customers for many more years to come! Kory Foster Service Manager kfoster@goschmail.com

June 28, 2021

Always great service. Everybody in the service dept. very helpful. They explained everything clearly. They always get the car serviced on time. It’s a pleasure to take my vehicles there. More

by gds8333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose was a great help.
Jun 28, 2021 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience working with Jose and Guy! We sincerely value your business and look forward to your next visit. Kory Foster Service Manager kfoster@goschmail.com

June 28, 2021

Great experience. Very professional. Best in California hands down in my opinion. More

by elichuha39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Tim Moran Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kory Foster Service Manager kfoster@goschmail.com

June 25, 2021

Oh I thought it was great, they got me out earlier than expected. Only problem is no shuttle service. More

by whc35274
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Foster
Jun 28, 2021 -

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kory Foster Service Manager kfoster@goschmail.com

June 23, 2021

Amazing customer service!!!!! They were so helpful . Allowed me to drop my car off early so I could go to work. Gave me no issues what so every. More

by cjacksonn89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Foster
Jun 23, 2021 -

Tim Moran Hyundai responded

It's great to hear that Guy and Kory were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Hyundai! Kory Foster Service Manager kfoster@goschmail.com

June 22, 2021

Great experience, they communicated with me and left my car like new More

by anamaria.esparza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Foster
Jun 23, 2021 -

Tim Moran Hyundai responded

Anamaria, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kory Foster Service Manager kfoster@goschmail.com

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