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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,264 Reviews

1,264 Reviews of Tim Moran Hyundai - Service Center

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September 30, 2024

Employee attitudes poor recently. Until this visit it seemed to be the ownership changes. But Coulter went beyond unprofessional to make it clear it’s, in fact the staff. Left detaile More

by procaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Tim Moran Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Danny Meraz General Manager DMeraz@goschmail.com

September 28, 2024

I am very pleased with the service and Thankyou for assisting me with a previous concern I appreciate your service!😊 More

by ameriekisses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Tim Moran Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

September 27, 2024

I was only there for a recall notice, but I pleasantly surprised a free car wash More

by karen532008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Tim Moran Hyundai responded

Thank you for this feedback, Karen. We appreciate your business and hope to see you again! Guy Foster Service Manager GFoster@Goschmail.com

September 26, 2024

Anthony is always great. I feel like he provides great advise & gives me a reason behind said advice. More

by Jlugo1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

September 25, 2024

Very helpful staff. Car was ready on time for the quoted price. Thanks for a great experience More

by ottoclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Tim Moran Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tim Moran Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else. Guy Foster Service Manager GFoster@Goschmail.com

September 24, 2024

Quick service, very attentive to what needed to be done to my vehicle, in and out in very little time More

by placa5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Staffieri
Sep 26, 2024 -

Tim Moran Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Guy Foster Service Manager GFoster@Goschmail.com

September 22, 2024

Guy Foster is the rudest man and a liar tells me to bring my card to look at then tells me he ain’t gonna look at it More

by queentrumpsking77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Tim Moran Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Danny Meraz General Manager DMeraz@goschmail.com

September 21, 2024

I came in for my 3700 mile oil change. Guy Foster called and reminded me that my car was needing brakes soon. I brought the car in, and Nick was very helpful in making arrangements for th More

by robynbramlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Tim Moran Hyundai responded

Thank you, Robyn, for the kind words for Guy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

September 20, 2024

Very pleasant and efficient, was finished in a timely manner. Happy with the service, will return as needed. Thank you More

by kg050866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Guy Foster Service Manager GFoster@Goschmail.com

September 18, 2024

The service was great! I got in and out within the time Anthony told me it would be. And I was on my way with the rest of my day. More

by TRINETTEMAGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

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