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Tim Moran Hyundai - Service Center

Hemet, CA

4.7
1,242 Reviews
Call Service Center (951) 397-2293

1,242 Reviews of Tim Moran Hyundai - Service Center

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January 05, 2025

I was disappointed that after having the vehicle maintenance done, the codes were not updated for the service More

by qperry1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo DeAzevedo
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January 02, 2025

Thank you for your outstanding service JD. Thank you for going above and beyond. Your support doesn’t go unnoticed. More

by rachellbabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Tim Moran Hyundai responded

Rachel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Tim Moran Hyundai. We look forward to having you as one of our valued customers for many more years to come! Guy Foster Service Manager GFoster@Goschmail.com

January 01, 2025

Great service every time from Anthony C. I keep coming back because of Anthony. Great job More

by reedjohne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Tim Moran Hyundai responded

Thank you for the kind words for Anthony and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Guy Foster Service Manager GFoster@Goschmail.com

January 01, 2025

As always your team especially Anthony took care of me and my Hyundai Santa Fe More

by rcain22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Tim Moran Hyundai responded

Thank you for your business and this review. We're happy to hear Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Guy Foster Service Manager GFoster@Goschmail.com

December 31, 2024

They didn’t wash my car and don’t ever reset my oil reset they r just sloppy and rude they said that they reseted the oil maintenance light but they didn’t I had to keep going back and fourth for them to res More

by mariaevatorres60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 31, 2024 -

Tim Moran Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Danny Meraz General Manager DMeraz@goschmail.com

December 31, 2024

The staff at this dealership is so friendly and professional. I love taking my car there for service. More

by c.donahue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2024 -

Tim Moran Hyundai responded

Thanks for sharing about your experience with Tim Moran Hyundai. We appreciate your business and hope to see you again soon! Guy Foster Service Manager GFoster@Goschmail.com

December 31, 2024

I had a warranty issue and the service manager said they're can not fix the problem. Very disappointing because the Hyundai website says that the problem I have is common and should be covered under wa More

by sc.hemetunited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Coulter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Tim Moran Hyundai responded

Sorry, but If Hyundai covers it we fix it, we have access to Hyundai corporates website which the public does not have access to. We are here to serve all Hyundai guest's and we fix any and all warranty related issues and recalls. You may be referring to a non-Hyundai website online and just a forum. Please reach out to Guy Foster our service director so that he can show you what comes up on Hyundai's actual website. You are welcome to reach out to me also, at any time.

December 31, 2024

He was so generous and kind to us and made sure we left the dealership with the car we absolutely loved! More

by pinedociera
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Tim Moran Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Guy Foster Service Manager GFoster@Goschmail.com

December 25, 2024

Been going there for years and they allways treated me right with great and friendly service More

by Ilovemylord.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Tim Moran Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Tim Moran Hyundai, we look forward to having you as a valued customer for many years to come! Guy Foster Service Manager GFoster@Goschmail.com

December 23, 2024

Nice service techs and clean comfortable waiting area with good coffee and hot chocolate. No pressure environment. In and out fairly quickly. More

by lavidalocca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Daniel Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Tim Moran Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Tim Moran Hyundai. Guy Foster Service Manager GFoster@Goschmail.com

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