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Tim Moran Ford

Hemet, CA

5.0
1,258 Reviews

150 Carriage Cir

Hemet, CA

92545

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Showing 1,258 reviews

September 22, 2022

I WISH I COULD GIVE NO STARS FOR THIS DEALER I HAD MY MOTORHOME IN FOR SERVICE THAT I DROPPED OFF IN MY OF THIS AFTER BEING TOLD I HAD BACKODERED PARTS I WAITED FOR MY COACH NEVER GETTING CALLS FROM THE More

by SBKMECH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Torey Horgan
Sep 28, 2022 -

SBKMECH responded

I WISH I COULD GIVE NO STARS FOR THIS DEALER I HAD MY MOTORHOME IN FOR SERVICE THAT I DROPPED OFF IN MY OF THIS AFTER BEING TOLD I HAD BACKODERED PARTS I WAITED FOR MY COACH NEVER GETTING CALLS FROM THE DEALER FOR UPDATES THEN ON SEPT 9 OF THIS I GET A CALL FROM THR SERVICE MANAGER AND ADVISE THAT MY MOTORHOME HAS BEEN STOLEN FROM THERE DEALERSHIP AND I HAD TO CONTACT THE POLICE DEPT SO I LEFT WORK TO FILE POLICE REPORT AND THEN WENT TO THE DEALER TO FIND OUT WHAT HAPPEN. I SPOKE WITH THE SERVICE MANAGER WHILE HE WAS EATING LUNCH IF FRONT OF ME ALL I GOT WAS WE HAVE INSURANCE ITS THERE PROBLEM BUT I CAN GIVE YOU YOURS KEYS BACK. I WORK IN THE SERVICE BUSINESS AND JUST BLOWN AWAY ON HOW HE JUST DID CARE AND SENT ME AWAY

Sep 28, 2022 -

SBKMECH responded

AND NOW IM BEING TOLD THAT GOSCH FORD IS NOT HELPING ME BECAUSE THE UNIT WAS NOT STORED AT THERE SHOP. EVEN THO THEY HAVE HAD IT FOR 4 MONTHS BEFORE IT GOT STOLEN

September 19, 2022

Don Moser was so helpful and i would ABSOLUTELY refer him and Gosch Ford to everyone! More

by Briannamd1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Knauss, Matt Burke, Don Moser
September 19, 2022

Don Moser was very helpful this weekend and will refer others to this dealer because of Don!!! More

by gbdunlap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Knauss, Matt Burke, Don Moser
September 19, 2022

Don Moser and the staff at Gosch Ford were very helpful in finding us the vehicle we were looking for. This is the 2nd vehicle we purchased in 2 months and I believe 5th overall in 10 years. THANK Don & More

by momen3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Burke, Don Moser
September 12, 2022

Working with JP was easy. He took care of us like family and made sure we got a great deal. We love the fact that he double checked all the details for a smooth sale. More

by adj.meeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amaray Cordero, Jose Polasek
Sep 14, 2022 -

Tim Moran Ford responded

Thank you for the feedback on JP's performance! We appreciate you taking the time to share your experience and look forward to assisting you with anything you may need in the future. Have a great day! Rick Welty, General Manager

September 10, 2022

JP Polasek is a fantastic salesman. He was very honest about what we were getting so we could make an informed purchase. He also, made us feel very at home. More

by Hilliard Meeks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amaray Cordero, Jose Polasek
Sep 14, 2022 -

Tim Moran Ford responded

Hello HIlliard! Thank you for providing kind feedback regarding JP! Happy to see he was able to provide the best possible customer service experience for you. Hope you have a wonderful rest of your day! Rick Welty, General Manager

September 05, 2022

Thank you everyone here at ford, but more specifically Don Moser, you really were attentive in helping me find the car I wanted, thanks! More

by Andrew Tate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moser
September 05, 2022

Don Moser was amazing at getting me the car I was looking for, Im going to enjoy my Escape ;) More

by Havoc98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moser
September 05, 2022

Just purchased our 11th Ford vehicle from Gosch. What a pleasant and easy experience! Rahuel and Vivian were so kind and helpful. Everyone at Gosch is amazing. More

by 539chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Knauss, Rahuel Bustamante, Vivian Mendez, Matt Burke
August 29, 2022

Had a great experience here while looking for a Commuter car Brandon trongale was very helpful And knowledgeable would recommend seeing him if your in the market for a new or used car More

by Brandon walthers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Trongale
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