
Tim Moran Ford
Hemet, CA
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Worked with Caitlyn in the customer care, she was very professional over the phone. Once I got to the dealership I was greeted by Lorenzo and he got me out of the dealership very fast. professional over the phone. Once I got to the dealership I was greeted by Lorenzo and he got me out of the dealership very fast. More
This was such a refreshing experience! ! It has been years since I have purchased a vehicle from a dealer and I was really nervous. I spoke with Caitlyn who is their Customer Care Represent ! It has been years since I have purchased a vehicle from a dealer and I was really nervous. I spoke with Caitlyn who is their Customer Care Representative and she made my appointment and steered me in all the right directions before having to enter the dealership. After I made my appointment, I was helped by Lorenzo who was kind and knowledgeable and didnt push me to do anything I didnt want to. I was in between three different vehicles and he was patient and gave me insight on all of the positives of each vehicle. I was happy to end up leaving with my new Ford Explorer. It drives like a dream. What I really enjoyed was that there were no games in this deal as well as the hospitality of this dealership. I highly recommend going here for not only a great deal but to also be treated like family not just another customer. More
JP helped me with the purchase of my brand new Maverick Hybrid!! I couldn’t be happier with the whole process that I usually hate. Thank you JP and Gosch Ford for making it easy!! Hybrid!! I couldn’t be happier with the whole process that I usually hate. Thank you JP and Gosch Ford for making it easy!! More
Thank you Steve, Don, and Matt for your exceptional customer service. There were a lot of vehicle to choose from. It was a pretty painless experience. They run a great dealership. I would highly recom customer service. There were a lot of vehicle to choose from. It was a pretty painless experience. They run a great dealership. I would highly recommend you come here for your next vehicle. I can’t thank them enough. More
Rahuel Bustamante was patient and easy to talk to. Rahuel made us feel heard and did what he needed to do to make the deal happen. Although the desk manager made him go back and forth with us on numbe Rahuel made us feel heard and did what he needed to do to make the deal happen. Although the desk manager made him go back and forth with us on numbers/payments, Rahuel got us the deal we were satisfied with. He even gave us the red carpet treatment and delivered the car to us! More
Came in early in the morning and mr. bustamante had cars ready for me to see. He knew what I needed and within the budgets we had talked about . The experience was smooth and fast and bet bustamante had cars ready for me to see. He knew what I needed and within the budgets we had talked about . The experience was smooth and fast and better than traditional dealers. More