Tim Moran Ford

Gosch gave me more in trade for my Subaru than the Subaru dealer would, and a better price on the Escape (compared to the Forester). Dealer was friendly, honest, and found just the car I wanted. My family dealer would, and a better price on the Escape (compared to the Forester). Dealer was friendly, honest, and found just the car I wanted. My family will shop with them again when the time comes for our next new car. More

Earlier this year, I received a mailer addressed to me at my home from The Gosch Auto Group indicating that the Dealership would give 120% of 'fair' KBB value when a new car was purchased. As I was in the ma my home from The Gosch Auto Group indicating that the Dealership would give 120% of 'fair' KBB value when a new car was purchased. As I was in the market for a new Ford, I E mailed the dealer to make an appointment.I received a phone call within a few moments from a Mike Garrett. He said that my trade would 'definitely' qualify for the deal, and to come in and see him the following Saturday morning at 9 AM. On Saturday, I washed my trade , went to the bank, got a cashiers check for $10,000. and drove the 12 miles to the dealership. Once I arrived , I saw no one around, so I went inside. I saw the GSM sitting at his desk . I asked for Mike Garrett, and was told that No Mike Garrett worked there.I explained that I had spoken to him a few days earlier, and had an appointment. "Nope" he said, no Mike Garrett here , never heard of him !! I asked if HE could help me, so he paged a salesman. I asked if he could appraise my trade, and showed him the flyer.This is when everything went horribly wrong. He looked at my car for a moment, and disappeared into the GSM's office. He came out and offered me $3500 below Kelly Blue Book. I showed him the flyer, to which he said, and I quote " That's not our flyer " I said it has your name on it. He said that's not my name.He also indicated that he had never seen the flyer. However, later in the conversation he admitted that people were coming in ALL THE TIME and asking about the flyer,and it was honored , he later did produced one .You can see where this is going. I then mentioned the check, and asked to order a new 2012 Ford. He said, and I quote " Not going to happen today " He then said to me " Exactly what do you want from me ? " I explained that I would like him to honor his flyer, and assist me in ordering a new Ford . Once again he said it was not his flyer. Once again, he said " Not going to happen today ." I got into my trade, in disbelief, looked at my cashiers check for $10K, sighed, somewhat defeated I must admit, and drove away from Gosch Ford for the last time. I sent an E mail to the GSM, he was apologetic , but never admitted it was he who I originally saw that morning. He politely told me that the dealership did not have an allocation for the model I wanted , but to check back in a few months. Brushed off one more time. Holy Moley, was this actually happening ?? About a week later, the elusive Mike Garrett called me ?? Where were you last Saturday?, he asked. I told him the whole sordid story, to which he said, I was there in my office waiting for you. Didn't anyone tell you where I was ?? Now I'm certain you folks think I'm lying, crazy or both. But as God is my witness, this is exactly how it happened. I sent an E mail to the owner of the dealership, Marc Gosch. It had a very negative tone to it, I readily admit. Marc Gosch's response: yes , The Owner of Gosch Ford : Your E mail tells us what type of customer you are, take your business elsewhere. There you have it folks. Buy a car at the Gosch Auto Group if you like, but for me, my family, friends , co-workers and neighbors, I have to say , Take Marc Gosch's advice : Take your business elsewhere !! Oh, and when I called back to speak with Mike Garrett one more time, guess what ?? He NEVER came to the phone because the operator never heard of him.!! Yes, I eventually bought my new 2012 Ford. Spent a total of $48,000 with people who actually want to sell cars. Where I was treated like a human being. Go to Gosch Ford if you like , but beware ! This could happen to you too ! ( Oh, and I still have that little flyer stashed away for safe keeping. May prove quite valuable one rainy day ) More

When I first walked up I felt like i was family. Everyone treated me very well and answered all of my questions i had to ask. Rick took me on test drives and helped them to work around my expenses to get me treated me very well and answered all of my questions i had to ask. Rick took me on test drives and helped them to work around my expenses to get me in the price range i was looking for. They also worked hard and fast to make it where i wasn't late to work. My over all experience was amazing. Rick and the rest of the crew are the best around and i wouldn't and wont go to any other dealer, and i will refer everyone i know to go to them. If you looking for good advise and a trustworthy person ask for Rick. He hasn't let me down! thank you to everyone at GOScH FORD you guys are AWSOME!!!!!!! thank you Rick!!! You and GOScH will alway have mine and my families Business! Sheldon Scarlett More

I have bought 2 vehicles, 1 new and 1 used, from Steve. The customer service was great! In fact I bought my 2008 Nissan Altima without seeing or test driving the vehicle simply because Steve is so honest The customer service was great! In fact I bought my 2008 Nissan Altima without seeing or test driving the vehicle simply because Steve is so honest and trustworthy. I have recommended Gosch to my family, my mother and father in law have bought vehicles from Gosch and I will be buying my next vehicle through Steve as well. If you want a great car buying experience ask for Steve! More

My grandparents and I went in to look for prices for a used car after I was in a tramatic accident which left my car totaled. We are a Marine Corp family and mny of the people working there are retired ma used car after I was in a tramatic accident which left my car totaled. We are a Marine Corp family and mny of the people working there are retired marines. We hgave never been so taken care of before just because my grandparents are marine parents. They are extremely nice and caring! And treated us with such respect! I am so appreciative of the team over there! Semper Fi! More

The single BEST car shopping experience I have ever had!!! Everyone from the sales staff to the finance dept. and management were very friendly, helpful and made our expereince enjoyable. I purchas had!!! Everyone from the sales staff to the finance dept. and management were very friendly, helpful and made our expereince enjoyable. I purchased a 2010 Ford Flex which I am very pleased with. They filled the gas tank and washed it for me while we were signing the papers so it was ready by the time we were finished. I had contacted them by phone before visiting their dealership and was given an accurate price quote over the phone, they went over all car options with me and made me feel very informed during the whole process. I would highly recommend this dealership to everyone! In fact, we plan on returning next year to purchase my husband a new work truck! GREAT SERVICE, GREAT PEOPLE, GREAT CAR!!!! More

It was a very pleasant experience working with both Roger and Reagan. They both made it a point to include my wife in the entire process. They were very nice and profesional. This is my third purchase at thi and Reagan. They both made it a point to include my wife in the entire process. They were very nice and profesional. This is my third purchase at this dealership and will return for my next Ford. More

I didn't know exactly what i wanted, Anthony suggested the right vehicle for my family and I, he was very quick to help us in any way. Ashley explained all the gadgets very well to me, and answered all th the right vehicle for my family and I, he was very quick to help us in any way. Ashley explained all the gadgets very well to me, and answered all the questions i had for her. She knew what she was talking about and was great help to my wife & I. Steve Knauss was very professional and made sure all the additions to my vehicle were taken car of fast and efficiently. I would definitely recommend this dealership for it's great help and assistance. More

I highly recommend Gosch and their Internet Sales team for a job well done. I appreciate being able to do as much (or as little) online before hand. Chad and John take a low key approach which meshed pe for a job well done. I appreciate being able to do as much (or as little) online before hand. Chad and John take a low key approach which meshed perfectly with my car buying style - show me everyhting I want to see, answer a lot of questions and do not get annoyed when I keep changing the options, model and color combination. My new Mustang is perfect, thank you everyone at Gosch! More