
Tim Moran Ford
Hemet, CA
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Regular service and transmission service Great experience. My service advisor was Phil Maggio and he was excellent. My car was delivered as promised. It runs better than ever. Thank you. Great experience. My service advisor was Phil Maggio and he was excellent. My car was delivered as promised. It runs better than ever. Thank you. More
No Service service center Have a 1989 ford Aerostar with a "no start" condition. Had it towed to Jack Gosch Ford and was told they would not work on it because it was a 1989 m Have a 1989 ford Aerostar with a "no start" condition. Had it towed to Jack Gosch Ford and was told they would not work on it because it was a 1989 model. They didn't have the equipment. They had serviced this van in the past. They just didn't want to work on it even though the tow truck was sitting in their driveway. I couldn't believe this. They are a Ford service and the van is a Ford. I had it towed there for nothing. What the xxxx is the matter with these people? . They won't even fix their own product? More
Poorest service I have ever received at a Ford Dealership. Personally went in to book appointment. Took 2015 F150 on Thursday morning as per appointment at 7:30am. Had listed three items. No return call on Thu Personally went in to book appointment. Took 2015 F150 on Thursday morning as per appointment at 7:30am. Had listed three items. No return call on Thursday. Called at 11:15 on Friday.Only regular service work done. No excuse as to why other work not done. One day and a half for what. Two hours worth of work done. Serious Problems at this service centre. Will not ever return. Oh they did have enough time to call and want me to trade. Are you kidding,not on your life.Oh my truck was dirty with dust and water drops. Cost me to have it cleaned. On my work order it says I picked vehicle up before diagnosis on my second and third concerns. More
3 days to change oil Took truck in for service. 150,000 mile oil change. Took them 3 days. Brought in Wed. morning was told might not finish till Thursday morning. Was tol Took truck in for service. 150,000 mile oil change. Took them 3 days. Brought in Wed. morning was told might not finish till Thursday morning. Was told that i would be called to inform if they would not finish. No call. I called them Thursday at 4 in the afternoon and was informed it would not be finished till Friday now. Bad service and bad communication. More
Disappointed I sent my son out to this dealership only to find out that they were rude to him i know personally. That the old management would not put up with this I sent my son out to this dealership only to find out that they were rude to him i know personally. That the old management would not put up with this kind of customer service More
Understanding your need on your vehicle. I baby my 2007 Roush Mustang all the time and to know that Gosch Ford did the same was just awesome. The recall, oil change and battery service was do I baby my 2007 Roush Mustang all the time and to know that Gosch Ford did the same was just awesome. The recall, oil change and battery service was done in a shorter time that was estimate they even hand wash my Mustang, thanks Daniel. More
friendly, helpful people very nice folks, the only issue was getting them to phone me back to let me know how many days to keep the vehicle and what was wrong. All work was w very nice folks, the only issue was getting them to phone me back to let me know how many days to keep the vehicle and what was wrong. All work was warrantied and very happy with the solution. More
Fabulous! Once AGAIN! I absolutely love doing business with them. This is the second vehicle I have purchased with MAURICE DIAB. He can truly do miracle with the help of th I absolutely love doing business with them. This is the second vehicle I have purchased with MAURICE DIAB. He can truly do miracle with the help of the great sales/finance team working there they, once again, made my dreams come true. HIGHLY RECOMMEND! AAA+++ More
2015 F150 No fuss no hassle. Good experience. No complaints. Chad was very helpful and took good care of us. I would recommend the dealership and Chad to anyone No fuss no hassle. Good experience. No complaints. Chad was very helpful and took good care of us. I would recommend the dealership and Chad to anyone. More
Great place to buy a car!!! Chad was polite, experienced and got me in to a vehicle today!!! He was patient, honest, and have me all the details as I needed. I am very happy with Chad was polite, experienced and got me in to a vehicle today!!! He was patient, honest, and have me all the details as I needed. I am very happy with my brand new car!!! Thank you Chad!! More