Tim Moran Chevrolet
Hemet, CA
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lack of good management was from out of the area,had a problem with truck getting repaired tried to get in touch with mgr. he" wasnt there" whenever i was, he never called b was from out of the area,had a problem with truck getting repaired tried to get in touch with mgr. he" wasnt there" whenever i was, he never called back. took five phone calls before i got in touch him. this guy is a tool. how does he even hold this position?? never going back More
Nope, same old lack of service credibility Took my car in for a repair. They replaced a bunch of unnecessary parts, took it home still leaked. Brought it back, actually fixed the leak, The seco Took my car in for a repair. They replaced a bunch of unnecessary parts, took it home still leaked. Brought it back, actually fixed the leak, The second repair was the problem part, the first was a 3 1/2 hour rip-off. The service manager is no manager, never answers the phone never calls to make sure people are taken care of... just a figure head, like Nero...his service drive is falling apart,, while he plays a fiddle. No one answers phones, everything either goes unanswered or right to voice mail... no return call when there is an urgent message.. nada.. Had to make 3 calls, an online chat (which was nothing more than talking to a computer, giving predetermined answers, and email, before someone finally called back. More
Parts Department is exceptional Bob Fricker is a knowledgeable employee. He keeps you up to date if a part needs to be ordered. You do not need to call to find out. He takes the i Bob Fricker is a knowledgeable employee. He keeps you up to date if a part needs to be ordered. You do not need to call to find out. He takes the imitative. My experience was very positive. More
Marshall is the TECH EXPERT for the Volt Although I am comfortable with tech, computers, mobile devices etc, the volt has nuances that are unlike the other devices. Yes, I can look the answer Although I am comfortable with tech, computers, mobile devices etc, the volt has nuances that are unlike the other devices. Yes, I can look the answers to my questions online or in the manual but why when I have Marshall as a resource. He saves me so much time & effort & best of all I can talk to a real person. Although young he has demonstrated his professionalism, knowledge, patience & ability to communicate in a manner that the customer can understand. Inland is fortunate to have him as an employee. More
Responsive to service issue Bob Knight is a most unusual service manager. I found him to be approachable, reliable & willing to get involved. I had an issue that I wished to di Bob Knight is a most unusual service manager. I found him to be approachable, reliable & willing to get involved. I had an issue that I wished to discuss. He was busy with another person. He came out of his office to acknowledge that he knew I was waiting. He assured me that he would be available shortly. While discussing my concern he was willing to get involved to resolve the problem. I believe he looks out for the interest of the customer. He is one of the reasons that I keep my business at Inland Chevrolet. More
Very Happy I have a 20 year old Saturn and they took very good care of her. They fixed her latch on the trunk and I feel were very fare with the cost. It look I have a 20 year old Saturn and they took very good care of her. They fixed her latch on the trunk and I feel were very fare with the cost. It looks great and I am sure it will work for another 20 years. More
Chevy Equinox Inland Chevrolet is by far hands done only place I will forever by a car. Both Brock and Corey treated us like family and wanted to get us the best de Inland Chevrolet is by far hands done only place I will forever by a car. Both Brock and Corey treated us like family and wanted to get us the best deal possible. We were able to walk away with a car that fit all of our needs and still be great on gas. We will for sure keep buying from Inland chevrolet! Thanks guys for the awesome work we love our car!!!!! More
resending my complaint after all said and done I was contacted by Chevrolet dealer and i would like to resend my complaint there was a mix up on the price witch they are go after all said and done I was contacted by Chevrolet dealer and i would like to resend my complaint there was a mix up on the price witch they are going to take care of there going to give me my extended warranty so i just pay my deductible yes thank you Chevy for all your help it was supposed to just cost me my deductible in the first place but there was a mix up and it never made it to the service writer rob for this i say where all human so there going to make it right with me after all my hat is off to you Chevy dealer. and i apologize to the employees that i wronged thanks again see you soon Allen. and thank you bob knight More
Best dealer experince in a long time Today was a very good day at the dealership . I hate going to look for cars. My experience today was the best I have had in a long time. We not only e Today was a very good day at the dealership . I hate going to look for cars. My experience today was the best I have had in a long time. We not only ended up buy my daughter a new car but when my husband came home from work we went back and got him a new. The experience was so good we are taking our son this weekend to see what they can do for him. More
sonic Very friendly and outgoing people,loved their service. I would recommend them to my friends and family if they ever wanted a new vehicle for sure Very friendly and outgoing people,loved their service. I would recommend them to my friends and family if they ever wanted a new vehicle for sure More