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Tim Moran Chevrolet

Hemet, CA

Overview
Reviews
4.8
931 Reviews
Call Dealership (951) 260-0215
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400 Carriage Cir

Hemet, CA

92545

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Showing 931 reviews

August 25, 2022

One of the best customer service experience in years is at Gosch Chevrolet with Roger and recommended me to Ivett Martinez to purchase my 2020 Chevy trax. More

by Car.nunez05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivett Martinez, Chady Ayass, Cole Knauss, Rogelio Salgado
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hello! Glad to see our team was able to get you the best deal they could. Wish you happy miles in your new vehicle and hope you have a great day! Israel Mora, General Manager

August 24, 2022

A “Thank You” and 😊 to Nick, Nick’s supervisor, Ivett, Suzie, Delas, Phillip, and Hector at Gosch Chevrolet in Hemet. ⭐️GREAT JOB EVERYONE ⭐️ making our car-buying experience a POSITIVE, ENJOYABLE one. More

by aspencer5015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And Chevy the Mascot dog, Philip Meneses, Ivett Martinez, Hector Garcia, Delas Vaughan, Nick Fletcher, Suzie Bodell
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gosch Chevy and we hope to see you be able to assist you in the future. Have a great day! Israel Mora, General Manager

Sep 27, 2022 -

aspencer5015 responded

😊

August 23, 2022

I felt very well taken care of! Communication was great and I’m happy with the results of my service More

by Jachtemeier17@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hello! Happy to see our staff was able to be so helpful during your visit. We appreciate your feedback and look forward to your next visit. Have a great day! Martin Granado, Service Manager

August 21, 2022

Brianna helped us out with our battery issues and explained the diagnostic for our check engine light. The overall experience was great. If I could be nit picky on anything it would be the follow up. More

by JCEP111907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hello! Great to see Briana was able to get you taken care of during your visit. We appreciate the feedback and look forward to your next visit. Have a great day! Martin Granado, Service Manager

August 20, 2022

Ivett martinez and her team were very helpful and very friendly, thank you for helping me get my truck! More

by J.diaz610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivett Martinez
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hello! Glad to see our team was able to get you the best deal they could. Wish you happy miles in your new vehicle and hope you have a great day! Israel Mora, General Manager

August 19, 2022

I Enjoy gosh very mush. service in all departments are very helpful, nice and friendly More

by ritaathome07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana Hull, Hector Garcia
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Thanks for the kind words, Rita! Hope you have a great day! Israel Mora, General Manager

August 18, 2022

Always willing to help customers. He answered all my questions.great service and very polite staff. More

by Sayrarodriguez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rogelio Salgado
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hey Sayra! Happy to see our staff was able to be so helpful during your visit. We appreciate your feedback and look forward to your next visit. Have a great day! Israel Mora, General Manager

August 18, 2022

I needed a connector for my chevy sonic but I wasn't quite sure which one I needed. The parts department was great, taking the time to help me find the right one and as soon as possible. Thank you Parts More

by JohnP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Farland, Nathan Wey
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hey John! Super happy to see our parts team was able to get you exactly what you were looking for! We appreciate your review and hope you have a wonderful day! Robert Farmer, Parts Manager

August 18, 2022

The guys in the Gosch Chevrolet Parts Department are great. Very helpful with what I needed for my Camaro. Thanks again parts! More

by Danni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Farland, Nathan Wey
Report | Print
Sep 27, 2022 -

Tim Moran Chevrolet responded

Hello! Great to see our parts team was able to get you taken care of during your visit. We appreciate the feedback and look forward to your next visit. Have a great day! Robert Farmer, Parts Manager

August 15, 2022

Repaired my car in a prompt satisfactory manner and everyone was very polite and helpful. More

by Rhugabone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Salgado
Report | Print
Aug 19, 2022 -

Rhugabone responded

Gosch Service However, I originally told the person checking me in that I had an engine light and a service the high voltage charging system message. Which online research said was 90% of the time related to a low liquid level in the battery coolant reservoir. I had previously checked the level and it was 1 1/2 inches low. So I told him to top off the fluid levels and reset the computer message. The service writer said it was an electrical problem and had to go to the electrical specialist technician and I had to sign for a minimum of $350. for a diagnostic fee which would be applied towards repairs if needed. So, I signed and left the car. I also had the online sales to do a trade in inspection on my 2017 Volt while the car was in the shop. The next morning I received a video showing the so called “free” safety check showing that my car might lead an alignment and there might be a leaking boot on one of the drive wheels. Later I received a call from the service person saying to do everything, replacing the boot, wheel alignment, and exchanging the coolant by flushing the system would be $3800. I explained that there has never been fluid under the car so I didn’t want that boot replaced. I was also thinking of purchasing a new car from your dealership, So, I said let’s wait on the wheel alignment. He said the fluid service alone was $850 to just flush the system . I asked him if he could just top it off and reset the computer code. He said that I shouldn’t add new fluid to the old. I replied why not? He said he had to check with the technician. I said, do that. I received another call saying it was ok to add the fluid and reset the code but since I signed the work order for $350. That would be the cost but he would He said the adding of fluid is preventative maintenance and not covered by the eight year battery and electric power warranty but he would see what he could do about the price. The next call an hour later, was that the car was ready and that the technician pressure tested the system for 20 mins. The price was readjusted to $289.50. So, I feel that I have be railroaded and unnecessarily paid a much higher price for hardly anything based on a so called free inspection. I can purchase my own fluid, fill the reservoir with 4-6 Oz. Of fluid and do a pressure test and never pay $289.50. I feel that that the excess money should have been applied for an oil change and a wheel alignment. Why have a useless 8 year warranty and a forced on electrical diagnostic fee to add a few ounces of fluid to a reservoir. Sincerely, Raymond Hugabone

Aug 19, 2022 -

Rhugabone responded

Gosch Service However, I originally told the person checking me in that I had an engine light and a service the high voltage charging system message. Which online research said was 90% of the time related to a low liquid level in the battery coolant reservoir. I had previously checked the level and it was 1 1/2 inches low. So I told him to top off the fluid levels and reset the computer message. The service writer said it was an electrical problem and had to go to the electrical specialist technician and I had to sign for a minimum of $350. for a diagnostic fee which would be applied towards repairs if needed. So, I signed and left the car. I also had the online sales to do a trade in inspection on my 2017 Volt while the car was in the shop. The next morning I received a video showing the so called “free” safety check showing that my car might lead an alignment and there might be a leaking boot on one of the drive wheels. Later I received a call from the service person saying to do everything, replacing the boot, wheel alignment, and exchanging the coolant by flushing the system would be $3800. I explained that there has never been fluid under the car so I didn’t want that boot replaced. I was also thinking of purchasing a new car from your dealership, So, I said let’s wait on the wheel alignment. He said the fluid service alone was $850 to just flush the system . I asked him if he could just top it off and reset the computer code. He said that I shouldn’t add new fluid to the old. I replied why not? He said he had to check with the technician. I said, do that. I received another call saying it was ok to add the fluid and reset the code but since I signed the work order for $350. That would be the cost but he would He said the adding of fluid is preventative maintenance and not covered by the eight year battery and electric power warranty but he would see what he could do about the price. The next call an hour later, was that the car was ready and that the technician pressure tested the system for 20 mins. The price was readjusted to $289.50. So, I feel that I have be railroaded and unnecessarily paid a much higher price for hardly anything based on a so called free inspection. I can purchase my own fluid, fill the reservoir with 4-6 Oz. Of fluid and do a pressure test and never pay $289.50. I feel that that the excess money should have been applied for an oil change and a wheel alignment. Why have a useless 8 year warranty and a forced on electrical diagnostic fee to add a few ounces of fluid to a reservoir. Sincerely, Raymond Hugabone

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