
Tim Moran Chevrolet
Hemet, CA
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My recent trip to Tim Moran Chevrolet was a remarkable experience from start to finish! Ricardo Arreola was exceptional, showcasing not just an in-depth knowledge of the Chevrolet Silverado 1500, but also experience from start to finish! Ricardo Arreola was exceptional, showcasing not just an in-depth knowledge of the Chevrolet Silverado 1500, but also a genuine enthusiasm that made the entire process enjoyable. The environment at the dealership was friendly and welcoming, which certainly helped in making my decision to purchase there. I appreciated the hassle-free atmosphere and the personal attention I received. I'd highly recommend visiting Tim Moran Chevrolet if you're looking for an engaging and straightforward car buying journey! More
Service was excellent from the call I made to them to schedule the oil change to when I checked in to when my car was ready. The service department is very helpful and their customer service is excellent schedule the oil change to when I checked in to when my car was ready. The service department is very helpful and their customer service is excellent. More
If I could give zero stars, I would. My experience with Tim Moran in Hemet has been nothing short of a nightmare. I came to the dealership specifically to purchase a brand-new vehicle, b My experience with Tim Moran in Hemet has been nothing short of a nightmare. I came to the dealership specifically to purchase a brand-new vehicle, but instead, they tried to push me into a smaller car and even pressured me to consider a certified pre-owned vehicle. I was very clear about wanting a new car, yet they wasted my time trying to sell me something I didn’t want. After finally purchasing the new vehicle I intended to buy, it only took three days for everything to fall apart. The check engine light came on, and now the car is stuck in their service department. First, they claimed it was a transmission sensor issue, and now it’s something entirely different. To make matters worse, the dealership has been completely unhelpful and dismissive throughout this process. Not only is my brand-new car undrivable, but the dealership has been harassing me nonstop about the down payment and pressuring me to contact the bank to finalize the deal. This is outrageous! I’ve been calling all day to get a solution, and no one could give me an answer. I finally had to drive back to the dealership myself, only to be told the best they can do is offer me a rental. Meanwhile, they expect me to keep paying for a car I can’t even drive. I’ve demanded they either terminate the contract and work on a new one or refund my money, but they refuse to take any responsibility. This dealership has shown absolutely no concern for customer satisfaction and clearly doesn’t care about selling reliable vehicles. This is by far the worst car-buying experience I’ve ever had. If you value your time, money, and sanity, avoid Tim Moran in Hemet at all costs. Their lack of professionalism, accountability, and basic decency is appalling. More
Would not acknowledge that my brake pads were faulty. Had to go to another dealership where they replaced them under warranty due to a defect. Service department at Tim Moran dealership said that the ide Had to go to another dealership where they replaced them under warranty due to a defect. Service department at Tim Moran dealership said that the identified defect was normal. More
These People tell you anything to get you in, than the whole script changes.. Went to have work done on car, talk to Cassandra and Jennifer...what a waist of time. This is not a reliable place, Under h whole script changes.. Went to have work done on car, talk to Cassandra and Jennifer...what a waist of time. This is not a reliable place, Under handed and very misleading.. More
I recently purchased a 2024 Chevrolet Suburban from Tim Moran Chevrolet, and it was an exceptional experience! Jesse Gutierrez helped me through the entire process, demonstrating great knowledge and patien Moran Chevrolet, and it was an exceptional experience! Jesse Gutierrez helped me through the entire process, demonstrating great knowledge and patience. His attentiveness to detail and understanding our family's needs in selecting the right vehicle made all the difference. The dealership's welcoming atmosphere and transparent transaction reassured us that we made the right choice. I am thrille More