Tim Moran Chevrolet

I lost a little part for my trailblazer. Not important to my cars operation at all. But the parts department still treated me like it was important. Ordered it and called me as soon as it c Not important to my cars operation at all. But the parts department still treated me like it was important. Ordered it and called me as soon as it came in. Great customer service! More

My truck broke down while I was on the way to the beach and I called the Chevy Parts department to see if they had the power steering hose I needed in stock. They had it and were a lifesaver as I was able and I called the Chevy Parts department to see if they had the power steering hose I needed in stock. They had it and were a lifesaver as I was able to save my family's vacation we had planned. More

The parts department has been very helpful in obtaining the accessories I needed for my 2024 Colorado! I'm adding the interior ambient light kit like I had in my 2022. the accessories I needed for my 2024 Colorado! I'm adding the interior ambient light kit like I had in my 2022. More

Roger my service advisor is always very welcoming. My vehicle was ready at the time promised at a comfortable price! My vehicle was ready at the time promised at a comfortable price! More

Disappointed with my experience so far with the service department. My 2017 Chevrolet Volt was dropped off on May 24th. They have had my vehicle for a total 41 days. I’ve tried calling my service advisor D department. My 2017 Chevrolet Volt was dropped off on May 24th. They have had my vehicle for a total 41 days. I’ve tried calling my service advisor Dean Page multiple times to get a detailed update, but he always seems to be on lunch or with a client. I’ve left Michael the service manager VMs to call me back with an update he never did. The only communication I’ve received was a brief voicemail from Dean stating they don’t have the part to fix my car. No date. No courtesy loaner offered. You can tell they really don’t care. My wife has been having to give me rides as this vehicle is my only means to get to work. Very inconvenient. I’m normally a pretty patient person, but after 30 days I was beginning to get irritated with the situation. My car is a 2017 under warranty. This shouldn’t be happening. Imaging making payments on a loan and insurance on a car that you can’t even use. I’ve reached out to Chevrolet on the matter let’s see what happens from here. UPDATE: Few hours after posting this review I received a phone call from Martin who said he was the actual service manager. He politely explained the situation with the part being unavailable nationwide which was out of his control. He apologized on behalf of the store for the poor communication and said that he would go to bat for me after the holiday in trying to secure a rental while we are waiting for the part my car needs. Will update this post with how this plays out. Martin, thank you for your call! More

Thank you Jimmy Cortez , Brian Ramirez , Cole Knauss for helping me get my car nice sales persons god bless you guys helping me get my car nice sales persons god bless you guys More

I just bought a new Trax and used my rewards points in the Parts Department to offset more than half of the purchase price. all the people I encountered were extremely nice and very helpful in determining the Parts Department to offset more than half of the purchase price. all the people I encountered were extremely nice and very helpful in determining the best mats to suit my needs. More

Gosch Chevrolet Did Us Wrong I connected with Allie from Gosch Chevrolet on Saturday 6/22/24 with inquires about a 2023 Jeep Grand Cherokee. (See text below) My wife and I set up an appointment for 6:3 from Gosch Chevrolet on Saturday 6/22/24 with inquires about a 2023 Jeep Grand Cherokee. (See text below) My wife and I set up an appointment for 6:30pm to look at the vehicle. We again text as we left to confirm the appointment, which was over an hour drive for us, and the appointment was still on. We arrived at 6:20 to find a huge red bow on the car and told by another salesman the couple buying the car was currently in finance sealing the deal. Obvious you can’t trust Gosch Chevrolet. If they can’t hold true to their word to an appointment made with several correspondences then what else will they do or not do to make a sale. I work for a large asphalt paving company in San Jacento serving all of So Cal. We purchase many trucks for our employees and will definitely not use Gosch Chevrolet for any of our vehicles. They aren’t a business you want to deal with. Phillip, as for the manager follow up text to attempt to smooth things over it didn’t work. Interested in purchasing a vehicle? Do yourself a favor and go somewhere else. Text -Gosch Chevrolet wants to message you. Reply STOP to opt out. 6;30 Sounds great may I please ask who to set the apt name in? And I will have the vehicle pulled up and ready for you to view. Please ask for the customer care team or Allie when you arrive. We look forward to earning your business. 400 Carriage Circle Hemet Ca :) More

Dean and another male representative at the service department were extremely rude and arrogant. Both of them sending me back and forth because neither one wanted to write up the paperwork to service m department were extremely rude and arrogant. Both of them sending me back and forth because neither one wanted to write up the paperwork to service my Tahoe. So Emma stepped in and handled everything with professionalism while being extremely sweet, polite and helpful. Her customer service was top notch! More

Emma Dowby me atendió excelente fue muy rápido el servicio fue muy amable gracias….. Manuel Hernández.. servicio fue muy amable gracias….. Manuel Hernández.. More