Tim Moran Chevrolet

Roger in service as well as Brocton in the parts department were both a great help to me today. Excellent service department were both a great help to me today. Excellent service More

BROCTON IN PARTS WAS VERY HELPFUL AND FRIENDLY. HE GOT ME THE PARTS I NEEDED. AND THEY HAD THEM IN STOCK! HE GOT ME THE PARTS I NEEDED. AND THEY HAD THEM IN STOCK! More

I came in to Tim Moran Chevrolet parts dept for an oil change kit on my Chevy Impala, Brocton in parts advised me that service had openings for oil changes and Roger in service got my car written up and change kit on my Chevy Impala, Brocton in parts advised me that service had openings for oil changes and Roger in service got my car written up and oil changed in less than 40 minutes. Thank you Brocton and Roger! More

I almost got stranded because the battery in my remote went dead and the parts department put in a new one, NO charge, for the labor! went dead and the parts department put in a new one, NO charge, for the labor! More

good people working in sales, hard times, all need to be considerate to employees and customers. considerate to employees and customers. More

I needed an emission label to be able to get my truck to pass smog. The parts department was able to order it and it only took a week to come in! pass smog. The parts department was able to order it and it only took a week to come in! More

If I could give zero stars, I would. My experience with Tim Moran in Hemet has been nothing short of a nightmare. I came to the dealership specifically to purchase a brand-new vehicle, b My experience with Tim Moran in Hemet has been nothing short of a nightmare. I came to the dealership specifically to purchase a brand-new vehicle, but instead, they tried to push me into a smaller car and even pressured me to consider a certified pre-owned vehicle. I was very clear about wanting a new car, yet they wasted my time trying to sell me something I didn’t want. After finally purchasing the new vehicle I intended to buy, it only took three days for everything to fall apart. The check engine light came on, and now the car is stuck in their service department. First, they claimed it was a transmission sensor issue, and now it’s something entirely different. To make matters worse, the dealership has been completely unhelpful and dismissive throughout this process. Not only is my brand-new car undrivable, but the dealership has been harassing me nonstop about the down payment and pressuring me to contact the bank to finalize the deal. This is outrageous! I’ve been calling all day to get a solution, and no one could give me an answer. I finally had to drive back to the dealership myself, only to be told the best they can do is offer me a rental. Meanwhile, they expect me to keep paying for a car I can’t even drive. I’ve demanded they either terminate the contract and work on a new one or refund my money, but they refuse to take any responsibility. This dealership has shown absolutely no concern for customer satisfaction and clearly doesn’t care about selling reliable vehicles. This is by far the worst car-buying experience I’ve ever had. If you value your time, money, and sanity, avoid Tim Moran in Hemet at all costs. Their lack of professionalism, accountability, and basic decency is appalling. More

Would not acknowledge that my brake pads were faulty. Had to go to another dealership where they replaced them under warranty due to a defect. Service department at Tim Moran dealership said that the ide Had to go to another dealership where they replaced them under warranty due to a defect. Service department at Tim Moran dealership said that the identified defect was normal. More

Tim Moran Chevrolet is a great dealership. The parts and service departments are top notch. Theyve helped me countless times and are always professional The parts and service departments are top notch. Theyve helped me countless times and are always professional More