Tim Moran Chevrolet

If I could give zero stars, I would. My experience with Tim Moran in Hemet has been nothing short of a nightmare. I came to the dealership specifically to purchase a brand-new vehicle, b My experience with Tim Moran in Hemet has been nothing short of a nightmare. I came to the dealership specifically to purchase a brand-new vehicle, but instead, they tried to push me into a smaller car and even pressured me to consider a certified pre-owned vehicle. I was very clear about wanting a new car, yet they wasted my time trying to sell me something I didn’t want. After finally purchasing the new vehicle I intended to buy, it only took three days for everything to fall apart. The check engine light came on, and now the car is stuck in their service department. First, they claimed it was a transmission sensor issue, and now it’s something entirely different. To make matters worse, the dealership has been completely unhelpful and dismissive throughout this process. Not only is my brand-new car undrivable, but the dealership has been harassing me nonstop about the down payment and pressuring me to contact the bank to finalize the deal. This is outrageous! I’ve been calling all day to get a solution, and no one could give me an answer. I finally had to drive back to the dealership myself, only to be told the best they can do is offer me a rental. Meanwhile, they expect me to keep paying for a car I can’t even drive. I’ve demanded they either terminate the contract and work on a new one or refund my money, but they refuse to take any responsibility. This dealership has shown absolutely no concern for customer satisfaction and clearly doesn’t care about selling reliable vehicles. This is by far the worst car-buying experience I’ve ever had. If you value your time, money, and sanity, avoid Tim Moran in Hemet at all costs. Their lack of professionalism, accountability, and basic decency is appalling. More

Would not acknowledge that my brake pads were faulty. Had to go to another dealership where they replaced them under warranty due to a defect. Service department at Tim Moran dealership said that the ide Had to go to another dealership where they replaced them under warranty due to a defect. Service department at Tim Moran dealership said that the identified defect was normal. More

Tim Moran Chevrolet is a great dealership. The parts and service departments are top notch. Theyve helped me countless times and are always professional The parts and service departments are top notch. Theyve helped me countless times and are always professional More

I came in on Saturday to get a new key and have it programmed. Brocton in parts was very helpful and Roger in service was friendly and got my car in and out fast! Great experience programmed. Brocton in parts was very helpful and Roger in service was friendly and got my car in and out fast! Great experience More

Parts and service helped me out. Ryan helped me put a back wiper for my Blazer. Nathan sold it to me, and was really friendly. Ryan helped me put a back wiper for my Blazer. Nathan sold it to me, and was really friendly. More

The parts guys are awesome and they seem to always have the parts I need in stock. The steering linkage was giving me issues and I was able to get it fixed the same day.. the parts I need in stock. The steering linkage was giving me issues and I was able to get it fixed the same day.. More

Lance got me a great deal on tires and I came in to get them installed, and Ryan made sure my truck was washed. them installed, and Ryan made sure my truck was washed. More

Thanks to the parts department staff for helping me decide which accessories would work best for my needs decide which accessories would work best for my needs More

I lost the keys to my HHR and I called Brocton in parts to make sure they had one. I had my vehicle towed in and Joel was able to get me in and out in less than an hour. They were a real lifesaver. to make sure they had one. I had my vehicle towed in and Joel was able to get me in and out in less than an hour. They were a real lifesaver. More