Tim Lally Chevrolet - Service Center

Great Service/Awesome Experience I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interact I have had nothing but positive experiences at Tim Lally. I have been a customer since 2007 when I leased my first (and only) car. Most of my interactions have since been with the service staff (routine oil changes and repairs) and they are GREAT (especially Matt and Curtis). They are timely, friendly, polite, and respectable. They address any concerns I may have about my car and take the time to answer the many questions I sometime have. Scheduling a service appointment is easy. The waiting area is comfortable. Overall, great place and great customer service. More

Great oil change! Called Tim Lally Chevy at 7 in the morning and was able to get my car in at 7:30 a.m. Customer service representative Curtis was so helpful he got me Called Tim Lally Chevy at 7 in the morning and was able to get my car in at 7:30 a.m. Customer service representative Curtis was so helpful he got me in and out in a timely fashion More

New tires I dropped my car off to get new tires and the process was very quick and easy, very important since I was trying to get to work on time. The car was I dropped my car off to get new tires and the process was very quick and easy, very important since I was trying to get to work on time. The car was finished on time, the price was exactly what I was quoted and my car was washed and ready for me to pick it up. I was taken care of by AJ Wagner in the Service Department and he was terrific to work with, very professional and courteous. Great experience! More

Transmission computer We brought in the Chevy Cruze 2012 to find out what the check engine light was. We talk to a service professional Matt Nagy who helped me along the pr We brought in the Chevy Cruze 2012 to find out what the check engine light was. We talk to a service professional Matt Nagy who helped me along the process in determined that it was the transmission computer inside the transmission itself. Since the car had over 100000 miles Matt called Chevrolet corporation and try to find out if they were willing to cover the expense of the transmission computer. Matt called me back with the good news that despite being over 100,000 miles Chevrolet corporation was willing to pay 75% of the expense and I only had to pay the deductible. I would like to personally thank Matt for everything that he did and recommend Tim Lally Chevrolet for service in the future. Respectfully, Brian Thelen :) More

Excellent Service Service Advisor Vicki Lebovitz and mechanic Ray gave me top notch service on 10/21/15. Very pleasant, helpful, accommodating and knowledgeable. Than Service Advisor Vicki Lebovitz and mechanic Ray gave me top notch service on 10/21/15. Very pleasant, helpful, accommodating and knowledgeable. Thanks so much! More

service Service crew was quick & helpful. I didn't have time to get comfy before the crew had serviced the car. The coffee was fresh. I wanted to walk the l Service crew was quick & helpful. I didn't have time to get comfy before the crew had serviced the car. The coffee was fresh. I wanted to walk the lot but the car was done quickly. More

Professional and Efficent Very professional service department. They stand behind their work and I am confident any issues or concerns are 100% corrected when I leave. Mr Wag Very professional service department. They stand behind their work and I am confident any issues or concerns are 100% corrected when I leave. Mr Wagner is always courteous and efficiently checks in my vehicle and keeps me posted on repair status. Jane is so kind when checking out. More

Warranty Work The work and service was excellent. I have had bad experiences at Tim Lally, however, the environment looks to be changed. This was a good experience. The work and service was excellent. I have had bad experiences at Tim Lally, however, the environment looks to be changed. This was a good experience. More

Service They were prompt ,willing to help,friendly service and kind eager to answer questions, We got there to get a car wash and was going to make an appoint They were prompt ,willing to help,friendly service and kind eager to answer questions, We got there to get a car wash and was going to make an appointment for a oil change and curtis got us in right away. More

Great company service. Thanks to Joe H, Joe C, and Melanie (service). Great company to deal with. I would buy from them without a worry. Thank you again. Thanks to Joe H, Joe C, and Melanie (service). Great company to deal with. I would buy from them without a worry. Thank you again. More