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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
402 Reviews
Call Service Center (440) 232-2000

402 Reviews of Tim Lally Chevrolet - Service Center

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August 16, 2024

I came in for a tune-up and got charged for others things on my car that didn’t need to be done . More

by CLIFSMOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel Rininger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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August 16, 2024

Everyone is very nice, but yet I still have not received assistance with resolving my issue after nine months!! Highly disappointed! More

by KARAFREEMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Tim Lally Chevrolet responded

We take all customer feedback seriously and would like to express our sincerest apologies for any inconvenience or frustration you may have experienced. Falling short of meeting your expectations is not the standards we strive to achieve, and we humbly ask for the opportunity to make this right. I can be reached directly at 440-232-2000 EXT 1020 to discuss your concerns, as your satisfaction is of utmost importance to us. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 16, 2024

The Lally Team is first class all the way! Rick S in service is the reason I take all of my cars h trucks there. More

by MOWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Argenzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Hurtuk
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you for this wonderful review! It is great to know that Rick Sedivy's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 15, 2024

This is my 4th vehicle from tim Lally and Jeff mccune Jeff is great.. Very professional and easy to work with More

by PINTZ.RICK
Recommend Dealer
Yes
Employees Worked With
Big Jeff McCune
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Tim Lally Chevrolet responded

Thank you for continuing to choose Tim Lally Chevrolet as your preferred dealership! We are so happy to hear you had a great experience. Your review made our day! If there is anything we can assist you with in the future, please let us know. Sincerely, Ashley Mulhall CustomerCare@TimLally.com

August 14, 2024

Nice understand polite friendly pleasant great listener makes sure you get a great deal curious More

by PALMERV63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2024

Very helpful in advice they're given me in maintaining my 2011 Silverado. Thanks Guys More

by ROBERTBEATTY46
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Zarzeczny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 13, 2024

Sean is knowledgeable, professional, and courteous! He made sure I had everything I needed while I waited for my vehicle to be serviced and advised me when it was ready! More

by JFED62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Milliner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 10, 2024

Everyone is friendly and goes above and beyond ensuring that my service needs were met ! Fast service too ! More

by R2gross2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 10, 2024

The best service. We drive out of our way to go to Tim Lally Chevy. More

by MICHELLESHELLYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big Jeff
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August 09, 2024

No knowledge of warranties. Extremely rude. Bad customer service. I asked for a car wash and didn’t get one More

by RASHONRASHON45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Lamtman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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