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Tim Lally Chevrolet - Service Center

Warrensville Hts, OH

4.5
430 Reviews

430 Reviews of Tim Lally Chevrolet - Service Center

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May 10, 2025

GREAT COMUNNICATION BY RACHEL, IN AND OUT VERY QUICKLY, A JOB WELL DONE AS ALWAYS More

by KKUBRAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Good explanation of what was needed as far as repairs. Sean was friendly soft spoken and I felt that he was honest More

by M.MCKEE4075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Service was excellent and professional. Time management was excellent. I would recommend them to anyone More

by HAWKINSKAI320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mulhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Measor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Lamtman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Not surprisingly, I was treated very fairly by Rachel & everyone in the service department. I received the kind of service I have been accustomed to by everyone at Tim Lally Chevrolet, which is second to n More

by gborowy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

I expected tire inflation and didn’t get it. The oil change took 2.5 hours. More

by yesmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
April 26, 2025

I wasn't to happy that my Camaro was not washed. When I asked, Rachel told me your not set up to hand wash cars. So if a customer bring in a Corvette, that dont get washed either. Felt like i was li More

by JMBL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Grambo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Matt Nagy is excellent at his job! Always a pleasure dealing with him for all my service needs. More

by SATELLITEGEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great experience on my second purchase the sales person was excellent and didn't feel i was rushed More

by cspivey1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

During the phone call concerning my vehicle the call disconnected I would have thought Rachel would have called me right back but she didn't I tried calling back and could not reach her voicemail, More

by YHARRIS2661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Rininger
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Good service time spent at dealership at. Tim Lally Car was washed after service always a good clean car. More

by KILBYDAVID49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Lally
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Tim Lally Chevrolet responded

Thank you for sharing your positive experience! If there is anything we can assist you with in the future, whether it's scheduling maintenance, answering questions about your vehicle, or helping you find your next one, please don't hesitate to reach out. We're here to help! Sincerely, Ashley Mulhall CustomerCare@TimLally.com

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