Back

Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,253 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
Contact Dealership

24999 Miles Rd

Warrensville Hts, OH

44128

Directions

By Type

Showing 1,253 reviews

August 15, 2016

Red carpet service Kendall and Holly were absolutely wonderful. This is my first purchase from TIM Lally, but TIM Lally has been my preferred service center for many ye More

by Superman8511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Kendell Harrell, Kam Wong
Aug 17, 2016 -

Tim Lally Chevrolet responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Tim Lally Chevrolet and it’s great to hear of your continued business. Kendall and Holly are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Chevy! Warm regards, Camille Parr cparr@timlally.com

August 13, 2016

Recall fixed Everyone was very helpful and my car was completed in a timely manner. I would definitly recommend them to any one of my friends and family. More

by Hummer1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 17, 2016 -

Tim Lally Chevrolet responded

Thanks for your perfect review! We are very happy to hear that your service was completed in a timely manner! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Camille Parr cparr@timlally.com

August 13, 2016

Above and Beyond Customer Servoce Devin Lindsay was our salesperson. Mr. Lindsay worked extremely hard to get my family into a new vehicle. He went above and beyond even coming to our More

by TracyFB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lindsey, Kam Wong
Aug 23, 2016 -

Tim Lally Chevrolet responded

Tracy, thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am grateful to hear that Devin worked hard enough to make your purchase completely painless. Warm regards, Camille Parr cparr@timlally.com

August 12, 2016

Travis Kinnebrew was amazing Tim Lally Warrensville has an amazing staff they aren't pushy sales people.. there more like family Travis Kinnebrew was probably one of the best car More

by The muffin man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Travis Kinnebrew
Aug 17, 2016 -

Tim Lally Chevrolet responded

Thank you for your kind words and congratulations on your purchase! Travis is a great asset and we appreciate him for giving you excellent level of customer service that you deserve! We thank you again and we look forward to servicing your vehicle in the future! Warm regards, Camille Parr cparr@timlally.com

August 10, 2016

Excellent Customer Service Experience I was referred to Tim Lally Chevrolet by my friend who recommended I speak with a Salesman named Travis Kinnebrew. I called Travis told him what my n More

by dkbonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Ferguson Jr., Travis Kinnebrew, Kam Wong
Aug 11, 2016 -

Tim Lally Chevrolet responded

Thank you so much for the wonderful review of your experience at Tim Lally Chevrolet. Travis is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your business. We will be there for you for many years to come. Respectfully, Camille Parr cparr@timlally.com

August 07, 2016

Best experience at a dealership ever. My wife Ebony and I came to Tim Lally Chevrolet to purchase her first car. We were greeted by Travis Kinnebrew and he provided us with excellent infor More

by Harold Cunningham Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Vansil, Travis Kinnebrew, Kam Wong
Aug 09, 2016 -

Tim Lally Chevrolet responded

Thank you Harold, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Congrats on your new Chevy Cruze! Please feel free to contact us if you have any questions on your new vehicle. All the best, Camille Parr cparr@timlally.com

August 04, 2016

Amazing! Thanks to Devin Lindsey, my salesperson who inquired what vehicle I was considering to purchased. The paperwork was very smooth, financed went well a More

by Rachel Colbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
Aug 05, 2016 -

Tim Lally Chevrolet responded

Rachel, we appreciate you taking time to leave us a great review! We are pleased to hear Devin did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Be well, Camille Parr cparr@timlally.com

August 03, 2016

Friendly and Helpful Thank you guys for your help in getting us both in new cars! You spent plenty of time with us - even when we changed our minds every 20 minutes on wha More

by DeniseRose31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2016 -

Tim Lally Chevrolet responded

Hello Denise and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Camille Parr cparr@timlally.com

August 02, 2016

2016 Cruze Joe made my car buying experience easy, fun, enjoyable & one to remember. Everybody hates the home stretch at the end of signing all the paperwork, bu More

by Rousey1232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Jim "Z" Zabielski
Aug 03, 2016 -

Tim Lally Chevrolet responded

We appreciate you taking time to leave us a great review! Congratulations on your new 2016 Cruze! We are pleased to hear Jimmy and Joe did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Kind regards, Camille Parr cparr@timlally.com

August 01, 2016

Corvette purchase Worked with Brenda on this purchase.. She was very professional, friendly and attentive during the purchase process... She did not put pressure on the More

by Steve0311
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Aug 02, 2016 -

Tim Lally Chevrolet responded

Steve, thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Brenda achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Camille Parr cparr@timlally.com

...
91
...