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Tim Lally Chevrolet
Warrensville Hts, OH
1,268 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,268 reviews
November 06, 2024
Mz. B The Car Lady. Go see her!! Best customer service from start to finish B The Car Lady. Go see her!! Best customer service from start to finish More
by MZ.B THE CAR LADY
Employees Worked With
November 06, 2024
The website was helpful and all of the people I met were kind and courteous. kind and courteous. More
by FRAN.SPIDARE
Verified CustomerEmployees Worked With
November 04, 2024
Adam was wonderful to work with! He was very knowledgeable and friendly. Thanks for the great service. He was very knowledgeable and friendly. Thanks for the great service. More
by WATSON2789
November 04, 2024
I appreciate working with Rachel, because she is very accommodating. I am still concerned about my car and when I put the car and drive, it does not always engage and that has been a problem since I purc accommodating. I am still concerned about my car and when I put the car and drive, it does not always engage and that has been a problem since I purchased the car. I have set it on numerous occasions, and it seems like it has not been addressed and may be a problem with the actual car make it self. I would love to have more information in regards to this. More
by PBA6
November 03, 2024
Always professional. Service is clean and caring of my vehicle. Comfortable environment. Great overall service. Service is clean and caring of my vehicle. Comfortable environment. Great overall service. More
by RANDOLPH_HOLCOMB
November 01, 2024
Great frendly family atmosphere. Awesome service from an exceptional staff. You can't go wrong choosing Tim Lally Chevrolet. Awesome service from an exceptional staff. You can't go wrong choosing Tim Lally Chevrolet. More
by ROBHOCTOR
Employees Worked With
November 01, 2024
Ben was great timing about an hour plus for oil change ( offered cabin filter but 100$ seemed excessive & when done car was parked way out of view instead of up front offered cabin filter but 100$ seemed excessive & when done car was parked way out of view instead of up front More
by MEKIRBY
November 01, 2024
The Service crew did a nice job from the moment of greeting me and understanding my problem to finishing the job in an efficient manner. greeting me and understanding my problem to finishing the job in an efficient manner. More
by ganejman
November 01, 2024
Of all the dealerships I’ve dealt with these are the most reliable, professional, gracious and knowledgeable, friendliest and customer satisfaction conscientious people that I’ve ever known. They are serious reliable, professional, gracious and knowledgeable, friendliest and customer satisfaction conscientious people that I’ve ever known. They are seriously concerned about everything from the time you walk in until you leave. I tip my hat to these guys and the entire staff at Tim Lally Dealership. Thank you for all that you do for us the customers. We’re forever grateful to you. Not only the dealership but the surrounding communities as well, again thank you John Mcgahee More
by JD_44288
October 31, 2024
Service was great. The car is operating well. I really enjoy working with Sean Holmes. He is very honest, knowledgeable, efficient, and accommodating! I always make The car is operating well. I really enjoy working with Sean Holmes. He is very honest, knowledgeable, efficient, and accommodating! I always make sure to deal with him when my car is being serviced! More
by vtlombardo
Employees Worked With
