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Tim Lally Chevrolet
Warrensville Hts, OH
1,299 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,299 reviews
December 09, 2024
By far the best car buying experience I have ever had. I will be back! I will be back! More
by dldewalt12
Verified Customer
December 09, 2024
Everyone was polite. No was pushy. All questions were answered. Everyone was professional and knowledgeable about the vehicle. A pleasurable experience. No was pushy. All questions were answered. Everyone was professional and knowledgeable about the vehicle. A pleasurable experience. More
by JONASBATESJR00
December 07, 2024
Great service. Everyone was super helpful and easy to work with. Would definitely recommend them Everyone was super helpful and easy to work with. Would definitely recommend them More
by CHARLIE.LOPRESTI
Employees Worked With
December 07, 2024
Great, Just did not fix the radio issue I asked to be addressed . Other than that great dealership addressed . Other than that great dealership More
by EARTHARBOR
December 07, 2024
Every time I am there they do a great job! I highly recommend sales Joey Hurtuk and the service department is great as well I highly recommend sales Joey Hurtuk and the service department is great as well More
by JOSHLOVINGER
Employees Worked With
December 07, 2024
Treated me like family and I will NEVER BUY ANOTHER CAR ANYWHERE ELSE. I’m part of the Lally family now. ANYWHERE ELSE. I’m part of the Lally family now. More
by TINGLEDYLAN92
December 03, 2024
AWESOME! Don't force me to write anything, that's why I don't like taking surveys. I almost deleted the survey. Don't force me to write anything, that's why I don't like taking surveys. I almost deleted the survey. More
by PATRICEBOYD
December 02, 2024
Service Department didn't perform as expected. I was told I was going to be called for a status update, and that never happened. I didn't get the level of service expected neither the priority des I was told I was going to be called for a status update, and that never happened. I didn't get the level of service expected neither the priority deserved after the mechanic messed up the initial service requested. My sales rep was helpful, friendly and went the extra mile for me, the only thing she needs to improve is that if you tell a customer that you will call him in 3 or 5 minutes, to do so, is not good to wait for hours for a call back. More
by MELVIN UCELO
December 02, 2024
The oil change and tire rotation service I received was very good and fast. Rachel was nice and professional. very good and fast. Rachel was nice and professional. More
by WHADDIX
Employees Worked With
