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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,253 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,253 reviews

August 10, 2017

Cherry Z06 Alex was prompt and professional. Smoothest auto Purchase I have ever made and I live 5 hours from the dealership. Shop with confidence. Thanks Alex More

by Wjbrowning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2017 -

Tim Lally Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We'll be sure to let Alex know how appreciated he was! Sincerely, Camille Parr cparr@timlally.com"

August 09, 2017

Great sales experience Dealt with Chris as my salesperson who I met at the Cleveland Auto Show. He was very friendly and knowledgeable without being pushy. We leased a 201 More

by peckg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brickel
Aug 10, 2017 -

Tim Lally Chevrolet responded

Thank you for taking the time to share with us. The goal of the Tim Lally Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerley, Camille Parr cparr@timlally.com"

August 03, 2017

2 New Work Trucks We were very happy with the experience we had purchasing two new work trucks. Our salesperson, Brenda Milliner was friendly and easy to work with. J More

by EMT CFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Curtis Tate
Aug 04, 2017 -

Tim Lally Chevrolet responded

Thank you for taking the time to share your thoughts with us. Congratulations on your two new trucks! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I’ll be sure to share your feedback with Brenda and Jim, and please let us know if we can ever help you in the future. Respectfully, Camille Parr cparr@timlally.com

August 03, 2017

Awesome!!!!!!! Brenda has all of the patience in the world!!! We sat for hours trying to get the right vehicle and she finally made it happened. Thanks soooo much! More

by Greg83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Aug 04, 2017 -

Tim Lally Chevrolet responded

Greg, we appreciate you taking the time to leave us a great review! I am pleased to hear Brenda did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Respectfully, Camille Parr cparr@timlally.com

August 03, 2017

Great Curtis is awesome he always helps me and tries to give me the best advice with the best amount possible. He always goes out his way to make my car exp More

by Jaszmine j
Recommend Dealer
Yes
Employees Worked With
Curtis Tate
Aug 04, 2017 -

Tim Lally Chevrolet responded

Thank you for the wonderful rating, Jazmine. I'm glad that Curtis was able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Respectfully, Camille Parr cparr@timlally.com

August 03, 2017

Great Ma Brenda is THE CAR LADY she went over and beyond to get me the car that I needed and wanted at a decent note. She is very knowledable and tries to w More

by Jaszmine j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Curtis Tate
Aug 04, 2017 -

Tim Lally Chevrolet responded

Hello Jazmine and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brenda was there to provide you with such exceptional service! Thank you again and congratulations on your purchase. Respectfully, Camille Parr cparr@timlally.com

August 02, 2017

Busted Malibu I came into Lally expecting to replace something in reference to my cooling system. Come to find out I needed an entire engine! But, I'm glad I made t More

by LaShai Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Boone Adams, Curtis Tate
Aug 04, 2017 -

Tim Lally Chevrolet responded

Congratulations on your new 2017 Cruze, LaShai! Thank you for writing such a great review about your car buying experience at our dealership! We appreciate the feedback and are pleased that your experience with Brenda and our team were so positive. It was truly a pleasure working with you. Respectfully, Camille Parr cparr@timlally.com

August 01, 2017

Beware of " up front pricing" Bought a Chevy Trax from Tim Lally. Went to Pat Obrien first. They offered me 3000 for my 2011 Chevy Impala. The blue book quote was 4625 for a tra More

by Jwgibbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
Aug 02, 2017 -

Tim Lally Chevrolet responded

I’m grateful you chose us to trade in your vehicle. The new Chevy Trax is an excellent choice and we're sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. All the best, Camille Parr cparr@timlally.com

July 17, 2017

Great Atmosphere Went to Tim Lally for an oil change on my husband's Cruze. Chris was the only salesman that greeted us. We told him we were just looking around whil More

by Joan Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel
Jul 19, 2017 -

Tim Lally Chevrolet responded

Congratulations on your new Equinox, Joan! We appreciate you taking the time to leave us a great review! We are pleased to hear Chris did a great job in assisting you in your purchase. I'll be sure to pass your thanks on to Kam and Rob as well, and if there is anything else we can do for you please don't hesitate to give us a call! All the best, Camille Parr cparr@timlally.com

July 12, 2017

Chris was awesome!!! I went to Tim Lally Chevy to lease a new vehicle. Chris, my salesman, was absolutely amazing. He was very knowledgeable about all vehicles that I test More

by Erin Comiskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boone Adams, Chris Brickel
Jul 13, 2017 -

Tim Lally Chevrolet responded

Erin, I sincerely thank you for going out of your way to write this review about our dealership. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new Trax. If you have any further needs, please come back to see us! Sincerely, Camille Parr cparr@timlally.com

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