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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,260 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,260 reviews

June 08, 2018

Excellent Customer Service, Thanks again Henry Thanks again to everyone at Tim Lally Chevrolet! This is my second new car purchase from them, both were Chevy Equinox. Henry Jablonski helped me re More

by AmandaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Camille Parr cparr@timlally.com

June 07, 2018

Truthful understanding caring and great 😘❤️❤️❤️ Went in for a used cheap car and came out with a used/new car she wouldn’t let me stress out and was understanding and listen to my want and needs a More

by Msnitra4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kitt Hunter ,brad similar,Susan Rubin , Robert Parr, Kam Wong
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

June 07, 2018

Thanks Vidi! This was my first time buying a new car and Vidi made the process very easy. I got a great deal and am very happy with my new car. More

by Jenny725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2018 -

Tim Lally Chevrolet responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience completely painless. Sincerely, Camille Parr cparr@timlally.com

June 07, 2018

Best Car Buying Experience I have Ever Had Words cannot begin to describe the professionalism and efficiency that Chris, Jose, and Alex provided me. No detail was missed. Everyone I dealt with More

by KevinK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose And Alex , Chris Brickel
June 03, 2018

Great buying experiance John Kuivila worked hard to make sure the deal was good and I was satisfied in all aspects. He went above and beyond what I expected. Overall a grea More

by Bill A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kuivila
Jun 04, 2018 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

May 31, 2018

Service Department is Awful! I dropped off my car for a minor service and was told it would be ready at end of the day. After three days and no word from Service Department I was More

by CavsFan2018
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
courtney
Jun 01, 2018 -

Tim Lally Chevrolet responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Sincerely, Camille Parr cparr@timlally.com

May 31, 2018

They will work a deal that’s best for you and your family Very clean place the people are friendly and they are willing to work with you. Could do a better job putting you in the vehicle you want. I was not r More

by Kwg1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 31, 2018 -

Tim Lally Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Camille Parr cparr@timlally.com

May 30, 2018

Tremendous experience Today was extremely successful walked in and was greeted and taken care of with tremendous service. I only went to look but also knew in the back of m More

by Tbrown2394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATHAN MROWCA
May 30, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Camille Parr cparr@timlally.com

May 27, 2018

Great People, Great Service I highly recommended shopping at Tim Lally first. It'll be the only place you need to stop at. I've bought four vehicles here over the last several ye More

by lswindol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Frost
May 31, 2018 -

Tim Lally Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to truly exceptional customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Camille Parr cparr@timlally.com

May 24, 2018

New purchase I had the pleasure of working with Mz. Brenda on the purchase of a new Silverado 1500. She took great care of me to insure that I received every disc More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner
May 24, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

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