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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,270 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four ...
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,270 reviews

July 25, 2018

Excellent environment to be around Tim Lally Chevrolet helped me to get my dream car. It took a while but in the end they got it done. I recommend checking them out if you're in the mar More

by SlickRick216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Andray Harrison , Kam Wong
Jul 26, 2018 -

Tim Lally Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with D'Andray and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Camille Parr cparr@timlally.com

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July 22, 2018

Impressed I had been to several dealerships and when I walked into Tim Lay Chevrolet Devin Lindsay was a breath of fresh ear. They put there beat foot forward f More

by Bubbie22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales manager Marc was amazing as well. , Devin Lindsey
Jul 23, 2018 -

Tim Lally Chevrolet responded

Thank you and congratulations on your new car! We really appreciate this feedback and I'll be certain to share your compliments with Devin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Camille Parr cparr@timlally.com

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July 21, 2018

Friendly and Helpful While searching for a car, my ability to move around and search was rather limited, so I had family assisting me with the car hunt. After narrowing d More

by Ch3ll3M1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Jablonski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Tim Lally Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Henry was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Camille Parr cparr@timlally.com

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July 15, 2018

Pleasant and friendly This was the first time I've purchased a car online and was very unsure. The staff there was helpful and they did what they said. I drove 500 miles to More

by Kimrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong, NATHAN MROWCA
Jul 16, 2018 -

Tim Lally Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Camille Parr cparr@timlally.com

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July 14, 2018

Dealership met all my expectations Devin listened to my requests and made it happen so I was able to purchase the vehicle on a very limited time line for me. More

by needed car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Devin Lindsey, Kam Wong
Jul 15, 2018 -

Tim Lally Chevrolet responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Camille Parr cparr@timlally.com

July 12, 2018

Tim Lally sets the Standards for Excellence! Once again, for over 23 years, Tim Lally Chevrolet has exceeded our expectations! Tim Lally Chevrolet sets the standards for EXCELLENCE! Yesterday e More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Mark Clark
Jul 13, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

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July 09, 2018

Very helpful Sales representative thoroughly explained leasing a car as opposed to buying. Very informative and knowledgeable. Manager made sure my needs were met! More

by mystique30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Milliner, Mark Clark
Jul 10, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Camille Parr cparr@timlally.com

July 07, 2018

Bought a chevy cruze , it was pretty painless and Matt came in on his day off to close the deal because I wanted the car that day. More

by Danjsherry
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Mathew Frost
Jul 07, 2018 -

Tim Lally Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Camille Parr cparr@timlally.com

July 02, 2018

D’Andray and Brenda was awesome This car making decision I didn’t feel rushed or pressure in buying a car. Thanks to the awesome Tim Lally team. I definitely have already recommended More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D’Andray Harrison , Brenda Milliner, Mark Clark
Jul 03, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

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June 30, 2018

Awesome Brenda is so helpful and a great person to come to purchase a car she helped find the perfect car for me and my budget. More

by Nadia0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Milliner, Kam Wong
Jul 02, 2018 -

Tim Lally Chevrolet responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Camille Parr cparr@timlally.com

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