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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,270 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,270 reviews

August 24, 2018

Best car buying experience I’ve ever had. Joey H. was very helpful, and made the deal happen. I will go to Tim Lally from now on for all my cars, and will send friends & family. More

by Billyblends
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2018 -

Tim Lally Chevrolet responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Camille Parr cparr@timlally.com

August 24, 2018

Fantastic Experience! Just bought a 2018 Malibu at Tim Lally Chevy at 24999 Miles Rd, Bedford Heights, OH 44128. What a complete pleasure - absolutely the best buying exper More

by Jim C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Gsell, Robert Parr
Aug 26, 2018 -

Tim Lally Chevrolet responded

Jim C, thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Camille Parr cparr@timlally.com

August 23, 2018

Great Experience This dealership runs like a well oiled machine. Starting with John Kuivila the process of buying my truck was very quick and painless, lead by a profe More

by admpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kuivila
Aug 26, 2018 -

Tim Lally Chevrolet responded

Thank you for this amazing review, admpilot! We really appreciate your business. Sincerely, Camille Parr cparr@timlally.com

August 22, 2018

Perfect purchase I was very impressed with the whole purchase process at Tim Lally. Joe Zekanovic was very accommodating and professional through the purchase experie More

by Bowtie50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Zekanovic , Mark Clark
Aug 23, 2018 -

Tim Lally Chevrolet responded

Thank you so much for leaving this awesome review of our dealership, Bowtie50. Joe and Mark are truly outstanding members of our team who, like all of our employees, are dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, Camille Parr cparr@timlally.com

August 17, 2018

Best Experience I'm so thankful for Vidi Titus and Mark Clark for all the hard work to get me in my new car!! I greatly appreciate their dedication to there jobs and More

by Maryann Harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong, Mark Clark
Aug 20, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your kind words about your experience at Tim Lally Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Camille Parr cparr@timlally.com

August 10, 2018

Great job It was great, my experience couldn’t have been any better. Thank you guys very much. I will be back for my free car wash. More

by Anthonymango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey, Kam Wong
Aug 13, 2018 -

Tim Lally Chevrolet responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tim Lally Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Camille Parr cparr@timlally.com

August 06, 2018

Good Customer Service Mr. Frost was friendly and professional and well spoken. My overall experience at this dealership was good and they have nice used and new cars. More

by Smith608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Frost
Aug 07, 2018 -

Tim Lally Chevrolet responded

Thank you for your great review, Smith608! We're glad to have Mr. Frost on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Camille Parr cparr@timlally.com

July 30, 2018

Wonderful Dearship Brenda was my sales person she didn’t atop until she found me a vehicle when other dealerships gave up on me ... Her co worker Bruce also made sure I More

by Gabby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce myers, Brenda Milliner
Jul 31, 2018 -

Tim Lally Chevrolet responded

Gabby, it’s great to know that Brenda and Bruce provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Camille Parr cparr@timlally.com

July 29, 2018

Great customer service! As soon as I arrived someone was there to help. Friendly. Informative. Just great! Would definutely recommend to Family and friends .And Allstate is r More

by GeeWee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Andray Harrison
Jul 29, 2018 -

Tim Lally Chevrolet responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Camille Parr cparr@timlally.com

July 26, 2018

Fast and easy I was greeted when I walked in the door and was working on my trade-in just as fast. Test drove the car I saw online and signed the papers. In and out More

by Chazking1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Frost
Jul 26, 2018 -

Tim Lally Chevrolet responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Camille Parr cparr@timlally.com

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