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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,271 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,271 reviews

September 15, 2018

Joe Z. is the salesman for me February 8, 2014 I met Joe Z. he sold me a 2013 Chevy Equinox. Joe was the kindest sales person. I test drove a Malibu it didn’t fit me so well. Next More

by Kendra Monay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Sep 17, 2018 -

Tim Lally Chevrolet responded

You have been doing business with Tim Lally Chevrolet for years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Camille Parr cparr@timlally.com

September 14, 2018

Friendly and knowledgeable I was looking for a new Chevrolet Trax for my wife, my neighbor said to go see Vidi Titas at Tim Lally Chevrolet. We went and met Vidi and looked at More

by Dean Pentek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Rubin, Kam Wong
Sep 17, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write about your experience with us! At Tim Lally Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I will pass your feedback along to Vidi and the team. Drive safely. Sincerely, Camille Parr cparr@timlally.com

September 13, 2018

Great Experience with Matthew Frost I gave Matthew a five star rating because of his honesty, knowledge, kindness, determination and patience in working with me in getting the best deal More

by RGuy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Frost
Sep 14, 2018 -

Tim Lally Chevrolet responded

Thank you for the great feedback! Matthew is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Camille Parr cparr@timlally.com

September 12, 2018

Great buying experience Chris Brickel and the sales team at Tim Lally made this the most positive buying experience we ever had. We were shocked that Chris & team made our More

by bethz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brickel
Sep 14, 2018 -

Tim Lally Chevrolet responded

Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris and the team was so positive. We look forward to seeing you again. Sincerely, Camille Parr cparr@timlally.com

September 11, 2018

Pleasant Experience Sometimes getting into a new vehicle can be a stressful undertaking. Joey actually made this a pleasant experience, and it wasn’t easy. The truck I wa More

by LDawg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong
Sep 14, 2018 -

Tim Lally Chevrolet responded

Congratulations on your new truck! It's delightful to know that Joey was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Camille Parr cparr@timlally.com

September 11, 2018

Excellent sales and service Nathan Mrowca at Tim Lally Chevrolet was a huge help for me! Nathan, as well as other staff, like Alex Reed in sales and Kam Wong in the finance depar More

by crussella19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kam Wong, NATHAN MROWCA
Sep 11, 2018 -

Tim Lally Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Nathan, Alex, and Kam were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Camille Parr cparr@timlally.com

September 10, 2018

Consistently Great Experience This is the second vehicle our family has bought from Tim Lally Chevrolet, but most importantly, Joey Hurtuk. From the moment I told Joey that we wer More

by LandonP316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Joey could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Enjoy your new 2019 Chevy Traverse! Sincerely, Camille Parr cparr@timlally.com

September 08, 2018

Great Experience Our salesman Chris was a pleasure working with. Chris was very knowledgeable about the car and answered all our questions. Will recommend to friends More

by P FIndley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel
Sep 10, 2018 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent at Tim Lally Chevrolet. Chris is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We thank you again for your business and recommendation. Sincerely, Camille Parr cparr@timlally.com

September 06, 2018

Smooth and pleasant experience I honestly had a wonderful experience. My situation was very difficult and with the help of Vidi and Jim I was able to get approved for a brand new ve More

by Chevyk216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Tim Lally Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Vidi and Jim were able to meet your needs. At Tim Lally Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Camille Parr cparr@timlally.com

September 05, 2018

"THAT GIRL PACKING" These 3 gentlemen made my car buying experience less stressful but much more entertaining. If nobody appreciate you 3 I definitely do. They were very More

by 2011 Tmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Parr, Kam Wong
Sep 07, 2018 -

Tim Lally Chevrolet responded

Thank you for this great review. We really appreciate you leaving us your input. We are very pleased to hear that Anthony, Kam and Robert could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Enjoy your new car! Sincerely, Camille Parr cparr@timlally.com

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