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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,271 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,271 reviews

October 02, 2018

Bruce is the BEST My experience at Tim Lally was a great one. My salesman Bruce, is the best ever. He did everything in his power to make sure my experience went smooth More

by Nurse1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2018 -

Tim Lally Chevrolet responded

We're excited to hear that Bruce took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Camille Parr cparr@timlally.com

October 01, 2018

Awesome My experience was amazing. Devin is amazing and I will keep recommending people to him he definitely gets the job done he is very attentive. More

by Kristencarter1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Lindsey
October 01, 2018

Attentive and low pressure staff I had a great experience with Tim Lally Chevrolet. I expressed my interest in a used truck and came into the dealership a few hours later. The truck w More

by Justin33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brickel, Mark Clark
October 01, 2018

Awesome Experience Wonderful people to work with! Very honest and very helpful, I couldn’t ask for any better service! They got me into a car I loved with a price I love More

by cydneytyrpak
Recommend Dealer
Yes
Employees Worked With
Mathew Frost, Mark Clark
September 30, 2018

Anthony was great! He gave me what I asked for and was never pushy or aggressive. He actually did not act like a sales person. It was like a conversation. Even when aski More

by Kimberly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Parr
Oct 01, 2018 -

Tim Lally Chevrolet responded

It's delightful to know that Anthony was able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Camille Parr cparr@timlally.com

September 30, 2018

BRUCE MYERS YOUR TIM LALLY! BRUCE MYERS YOU ARE TIM LALLY, THIS IS THE 2nd VEHICLE WE'VE PURCHASED.HAPPY TO HAVE YOU AS OUR PERSONAL SALESMAN. ERNEST & ADRIANNE RUFFIN More

by ruffin,ernest&adrianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write this review. Bruce’s sales excellence is always consistent, and I’m glad your experience with him supports that. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Camille Parr cparr@timlally.com

September 29, 2018

New Truck I stopped in for service with my truck to get an oil change. I walked around the parking lot and am now leaving with a new truck. More

by BeardedLamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for the great review and congratulations on your new truck! Please come visit us if you need anything else, be it service or sales. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

Truck shopping I was looking for a new truck stopped in and Chris set me up with a good truck and mark assisted with a fair price on a 2018 Silverado, now I ‘m drivi More

by Glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brickel, Mark Clark
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

Joe Z. Is awesome! I purchased my car 8 months ago from Joe Z. He made the process easy and fun! Everybody from Tim Lally is so friendly and kind- what a great experienc More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Robert Parr, Kam Wong, Mark Clark
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Camille Parr cparr@timlally.com

September 28, 2018

Great job Chris was very patient and understanding with the situtation. He did a great job of presenting the value of the car and services. Kam was great at exp More

by Milo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Chris Brickel
Oct 01, 2018 -

Tim Lally Chevrolet responded

Thank you for your wonderful feedback. At Tim Lally Chevrolet, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Camille Parr cparr@timlally.com

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