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Tim Lally Chevrolet
Warrensville Hts, OH
1,205 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,205 reviews
October 10, 2024
My salesman was Bill very nice guy went over everything with me and answered all my questions I will recommend to my family and friends with me and answered all my questions I will recommend to my family and friends More
by NHELLER1
Verified Customer
October 10, 2024
I was taken aback when I learned that the cost to repair my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I coul my tire was more than $50. My tire had a nail in it. The explanation about the cost was difficult to comprehend the markup was overwhelming. I could get a tire plugged for $15 elsewhere. I understand that the cost might be higher at a dealership. However, the cost appears to be excessive. For that reason, I probably won't return to the service department. Please know, my salesman is wonderful, and I will buy another car from him. But I doubt I will visit the service department for non-warranty services. More
by BNEWSMAN
October 10, 2024
Always relaxing when I get service. Everyone is super. All work done correctly, always. Never had an issue. Everyone is super. All work done correctly, always. Never had an issue. More
by Sharen
October 08, 2024
My vehicle purchasing experience was everything I expected it to be. Incredibly pleasant. Tim Lally Chevrolet, Bruce Myers, Anthony Paolella, and Jim Zurzillo are great. expected it to be. Incredibly pleasant. Tim Lally Chevrolet, Bruce Myers, Anthony Paolella, and Jim Zurzillo are great. More
by BLWALKER1989
October 07, 2024
Good service quick and reliable customer service and nice people who served me and clean places nice people who served me and clean places More
by RLDS195263
October 06, 2024
A very professional and well run service department. Kept us informed on progress and estimated time of completion. Kept us informed on progress and estimated time of completion. More
by LEADMECHUS
Employees Worked With
October 05, 2024
Everyone is always very helpful and pleasant to work with. I've always had a good experience at Tim Lally, except for one time with. I've always had a good experience at Tim Lally, except for one time More
by GRATTAN1005
October 05, 2024
I was satisfied with the work that was done on my vehicle. Everything was done properly and on time vehicle. Everything was done properly and on time More
by DANIELVERGE3
Employees Worked With
October 03, 2024
Always get great service from Bill . Bill goes the extra mile with his dedication to the customer. Bill goes the extra mile with his dedication to the customer. More
by RICKBERNS
October 03, 2024
Everyone was absolutely fabulous! I am so happy with the support I received buying a new vehicle. I am so happy with the support I received buying a new vehicle. More
by SARMRAD
Employees Worked With
Other Employees :
Justin Laley
