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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,271 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,271 reviews

October 20, 2018

Great service I’m a repeat customer who expected, and got, the car I wanted at a good price quickly and without a fuss. I will return again. More

by David413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Frost
Oct 22, 2018 -

Tim Lally Chevrolet responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Tim Lally Chevrolet for your vehicle needs. Sincerely, Camille Parr cparr@timlally.com

October 20, 2018

Another Fantastic Experience Just took delivery of my family's third vehicle from Tim Lally Chevrolet in the past couple of months. It was another fantastic experience - we purcha More

by Jim C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Paolella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Rubin, Mark Clark
Oct 22, 2018 -

Tim Lally Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Camille Parr cparr@timlally.com

October 19, 2018

Very good experience Great Day!! Thanks for all your help. Appreciate your service & look forward to doing business in the future. Take care, see everyone soon. Go Steeler More

by Hal9100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vido Tatum
Oct 22, 2018 -

Tim Lally Chevrolet responded

We are truly dedicated to providing quality customer service. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Camille Parr cparr@timlally.com

October 19, 2018

Best Car Buying Experience! We had such a positive experience from the moment we stepped on the lot. D'Andray was such a pleasure to work with!. So friendly, excellent at unde More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Andray Harrison
Oct 22, 2018 -

Tim Lally Chevrolet responded

Thank you and congratulations on your new car! We appreciate the feedback and are pleased that your experience with D'Andray was so positive. We look forward to seeing you again. Sincerely, Camille Parr cparr@timlally.com

October 18, 2018

Satisfied and grateful I has the most wonderful experience from beginning to end of my visit! Everyone was courteous and helpful. I would recommend this dealership to anyone More

by Scollins50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Frost
Oct 22, 2018 -

Tim Lally Chevrolet responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please let us know if there's anything else we can do for you. Sincerely, Camille Parr cparr@timlally.com

October 18, 2018

I loved everything about my experience! I loved being able to pick my used car online, as well as being able to apply for credit online, so I was already halfway to getting my car before I e More

by A very happy customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidi Titas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Zurzolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Tim Lally Chevrolet responded

We’re delighted to hear of your positive experience at our dealership. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Camille Parr cparr@timlally.com

October 16, 2018

Ask for Joey Hurtuk I cannot begin to say how great Tiim Lally's dealership truly is. After being denied and told there was nothing they could do to a low credit score by More

by Drewster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Tim Lally Chevrolet responded

Congratulations on your SUV! Joey is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions, please do not hesitate to come see us. Sincerely, Camille Parr cparr@timlally.com

October 15, 2018

Professional, personable, and patient D’Andray was the perfect sales person, he represents this company with grace, poise, and professionalism. I definitely would recommend anyone to Tim L More

by blessed12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Andray Harrison
Oct 18, 2018 -

Tim Lally Chevrolet responded

Thank you for your great review! We're glad to have D’Andray on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Camille Parr cparr@timlally.com

October 15, 2018

Vehicle Purchase for my Daughter My car buying experience was excellent. The salesman Mr. Vido Tatum was truly professional and knowledgeable about the vehicle and all of the options. More

by Dareese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vido Tatum
Oct 18, 2018 -

Tim Lally Chevrolet responded

Thank you for reviewing your time spent at Tim Lally Chevrolet. Vido is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We look forward to working with you, your family, and your friends in the future. Sincerely, Camille Parr cparr@timlally.com

October 13, 2018

Matt made it easy to find the truck that we need Matt was nothing short of awesome. He came highly recommended from a friend, and now we know why. He was friendly, knowledgeable, and kind. He made it More

by antz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Frost
Oct 15, 2018 -

Tim Lally Chevrolet responded

Reviews like yours are truly a breath of fresh air! Matt is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Camille Parr cparr@timlally.com

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