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Tim Lally Chevrolet

Warrensville Hts, OH

4.7
1,271 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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24999 Miles Rd

Warrensville Hts, OH

44128

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Showing 1,271 reviews

November 12, 2018

Ready great Everyone was very nice and really helpful they maid sure i got what i wanted and got my car note as close as they could to what i wanted More

by Corklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lindsey
Nov 12, 2018 -

Tim Lally Chevrolet responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Camille Parr cparr@timlally.com

November 10, 2018

Joe was excellent Joe provided great service. Very thorough and upfront. He is very knowledgeable and most importantly he listened to what I wanted and needed in a vehi More

by Jd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic, Kam Wong
Nov 12, 2018 -

Tim Lally Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Camille Parr cparr@timlally.com

November 05, 2018

Excellent customer service Our salesman was excellent and had a wonderful personality. D'Andray is an asset to your Dealership. Tim Lalley is now my Dealership for life. More

by Frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Andray Harrison
Nov 08, 2018 -

Tim Lally Chevrolet responded

Hi Frances and thank you for the great feedback! D'Andray is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Camille Parr cparr@timlally.com

November 04, 2018

New truck Tim lally is a great place to work with. Got the exact truck wanted. Love doing business with you. Ask for Joe Z he will take care of you More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Joe Zekanvovic
Nov 05, 2018 -

Tim Lally Chevrolet responded

We're excited to hear that Joe took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Camille Parr cparr@timlally.com

November 04, 2018

I love my new car! Mathew Frost, it was nice to meet you. I am very pleased with your help and patience teaching this old woman all the new gadgets in a new car. Beautif More

by Rudy988
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kam Wong, Mathew Frost
Nov 08, 2018 -

Tim Lally Chevrolet responded

Thank you for this great review and congratulations on your new car! Mathew is truly an exceptional employee and we appreciate him for giving you a great experience. Happy driving! Sincerely, Camille Parr cparr@timlally.com

November 03, 2018

Chrysler Sebring 👌🏾 Devin Lindsey @Tim Lally definitely helped me into a vehicle!! On 10/22/18 week started off bad car stopped (later to find out transmission blew n war More

by Buckielyn83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Zurzolo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lindsey, Kam Wong
Nov 05, 2018 -

Tim Lally Chevrolet responded

Thanks for your awesome review and congratulations on your new vehicle! I'm very happy to hear that Devin was of such great help to you. Please let us know if there's anything else we can do for you. Sincerely, Camille Parr cparr@timlally.com

November 03, 2018

MR. Harrison MR Harrison was very professional and equipped to handle my purchase. He made me and my wife feel welcomed and comfortable. He has the ability to make More

by teamthompson211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Andray Harrison
Nov 05, 2018 -

Tim Lally Chevrolet responded

Thank you for your kind words! Harrison is a great asset and we appreciate him for giving you that comfort during your experience! We look forward to servicing you again in the future! Sincerely, Camille Parr cparr@timlally.com

November 01, 2018

Stopping in to look at cars I appreciate Mathew Frost, the salesman who helped me. He was very kind & courtious. Not pushy, and tried very hard to get me exactly what I was looki More

by Trell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Frost
Nov 02, 2018 -

Tim Lally Chevrolet responded

Reviews like yours are truly a breath of fresh air! Mathew is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Camille Parr cparr@timlally.com

October 31, 2018

Easy easy easy Joey hurtuck was a pleasure to work with. He really knew alot about each vehicle he showed me. I am very satisfied with my purchase. Thanks again More

by Mass64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Hurtuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Tim Lally Chevrolet responded

Congratulations on your purchase! Joey is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Camille Parr cparr@timlally.com

October 27, 2018

My Dad purchased his car from there. Salesmen was great. The service was great, and done in a timely manner. The salesmen are very knowledgeable about the cars. They also wash the car and fill the tank up b More

by Kel123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zekanvovic
Oct 29, 2018 -

Tim Lally Chevrolet responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Tim Lally Chevrolet. Sincerely, Camille Parr cparr@timlally.com

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