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Tim Lally Chevrolet
Warrensville Hts, OH
1,268 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,268 reviews
December 03, 2024
AWESOME! Don't force me to write anything, that's why I don't like taking surveys. I almost deleted the survey. Don't force me to write anything, that's why I don't like taking surveys. I almost deleted the survey. More
by PATRICEBOYD
Verified Customer
December 02, 2024
My son took his 2020 Trailblazer inf or oil change. We purchased oil and oil filter package when we purchased the vehicle. However, my son was still charged for the oil change. I am waiting to hear We purchased oil and oil filter package when we purchased the vehicle. However, my son was still charged for the oil change. I am waiting to hear back from the service department to see if they will refund the money my son paid for his oil change. Very disappointing that my son was charged at all given that we prepaid for the oil changes. More
by m6457
December 02, 2024
Service Department didn't perform as expected. I was told I was going to be called for a status update, and that never happened. I didn't get the level of service expected neither the priority des I was told I was going to be called for a status update, and that never happened. I didn't get the level of service expected neither the priority deserved after the mechanic messed up the initial service requested. My sales rep was helpful, friendly and went the extra mile for me, the only thing she needs to improve is that if you tell a customer that you will call him in 3 or 5 minutes, to do so, is not good to wait for hours for a call back. More
by MELVIN UCELO
December 02, 2024
The oil change and tire rotation service I received was very good and fast. Rachel was nice and professional. very good and fast. Rachel was nice and professional. More
by WHADDIX
Employees Worked With
December 02, 2024
Outstanding performance, warm friendly staff understanding will go out of there way to for a successful experience understanding will go out of there way to for a successful experience More
by JERRYTHOMAS72345
December 01, 2024
Great experience, Joey made purchase process easy and fast I will definitely recommend to friends and family!!! fast I will definitely recommend to friends and family!!! More
by ZANATH81
Employees Worked With
November 27, 2024
Service appointment was easy to schedule. Everyone was very friendly and professional. Service was also very fast. Everyone was very friendly and professional. Service was also very fast. More
by CYNTHIATHOMPSON
November 27, 2024
Everyone was helpful, friendly, knowledgeable, and very conscientious. Our overall experience was exceptional. I would not hesitate to return for another purchase and recommend Timm Lally Chevrolet to othe conscientious. Our overall experience was exceptional. I would not hesitate to return for another purchase and recommend Timm Lally Chevrolet to others. More
by JOHN@MIDSTATESSTEEL.COM
November 27, 2024
Welcoming and business like atmosphere. Associates are friendly and respectful, Esch service is helpful and supportive . Associates are friendly and respectful, Esch service is helpful and supportive . More
by MELANDRJR
Employees Worked With
Other Employees :
Benjamin Walker
