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Tim Lally Chevrolet
Warrensville Hts, OH
1,272 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,272 reviews
June 24, 2019
Great experience! The sales staff was top notch. Nothing but professional. Highly recommend anyone to check them out. I can't wait for thier service department to impr The sales staff was top notch. Nothing but professional. Highly recommend anyone to check them out. I can't wait for thier service department to impress me. More
by Dean
June 22, 2019
Great new van purchase Chris Brickel went above and beyond to make our experience very smooth and pleasant buying a new van. There was no high pressure. Chris made sure we Chris Brickel went above and beyond to make our experience very smooth and pleasant buying a new van. There was no high pressure. Chris made sure we got everything we wanted , without trying to sell us extras we didn't want. He also followed thru, after we got the van to make sure we were happy with it. I would highly recommend Chris to anyone looking to buy a new or used vehicle . This is our second new van, and our daughter bought a new vehicle because of Kimberly Argenzio, who went above and beyond helping us. She is also a great person at the dealership. More
by Chevygirl65
Employees Worked With
Kimberly Argenzio , Chris Brickel
June 08, 2019
New car I had brought a 2019malibu from a sellsman name scott i didnt receive my second key because they couldnt find it or a fill up i was told to come back I had brought a 2019malibu from a sellsman name scott i didnt receive my second key because they couldnt find it or a fill up i was told to come back the next day and when i did the guy scott no longer worked there for some reason thats when Kitt Hunter remembered me and stepped in made sure i got my key and filled my tank up and even washed my car she was alsome More
by Dewayne Mitchell
Employees Worked With
Kitt Hunter
May 25, 2019
My FAVORITE experience EVER! I will recommend this dealership ANYTIME! I will recommend KITT HUNTER EVERYTIME! She told me that she was gonna get me a car & thats EXACTLY what she I will recommend this dealership ANYTIME! I will recommend KITT HUNTER EVERYTIME! She told me that she was gonna get me a car & thats EXACTLY what she did. She didn't leave until I had everything complete & I was driving off. Almost 2 hrs after the dealership closed. She was approachable & professional. Tim Lally will forever have my business. Thank you all! More
by Acq
May 03, 2019
Quality Customer Service I went to this dealership for service my extended warranty was not honored I asked to speak with the service manager which I was told he was running l I went to this dealership for service my extended warranty was not honored I asked to speak with the service manager which I was told he was running late Then the service person Joe handed me my keys back and told me I could call when the service manager comes in Well this situation caused me to be late for work Also I did take Joe instructions to call back but still no acknowledgement from this service manager Eventually from my constant calling I was able to speak with Alex Reed who was very much concerned about my problem even though he's not a service manager I truly appreciate his professionalism Tim Lally should be elated to have someone like him Thanks again Mr. Alex Reed More
by Green
Employees Worked With
May 02, 2019
No Junk! If you want a great car with competitive pricing I highly recommend Tim Lally Chevrolet in Warrensville Heights. These guys know their xxxx and If you want a great car with competitive pricing I highly recommend Tim Lally Chevrolet in Warrensville Heights. These guys know their xxxx and only deal in high-quality new and used autos. Be clear with what you want and you will get it. Go in and ask for Christopher Brickel and you will not be disappointed. I could go on and on all day but in the end it will just boil down to if you need a vehicle just go there and buy the xxxx thing! If I had a mic right now I drop it More
by Dieman68
Employees Worked With
Kam Wong, Chris Brickel, Mark Clark
April 25, 2019
New Malibu Joe z is a very nice guy!! Very polite and patient. He helped me get what I needed and wanted. I would highly recommend any friends or family to him! Joe z is a very nice guy!! Very polite and patient. He helped me get what I needed and wanted. I would highly recommend any friends or family to him! More
by Tiffanny r
Employees Worked With
Joe Zekanvovic, Robert Parr
April 01, 2019
New Car Purchase On March 27 my eight year old daughter and I came in to Tim Lally to take a look at leasing a new car due to my up coming lease ending. Joe came right On March 27 my eight year old daughter and I came in to Tim Lally to take a look at leasing a new car due to my up coming lease ending. Joe came right out and greeted us and asked if we needed any help. I wasn’t to sure if I wanted to purchase after test driving the car. Joe was so understanding and told me to think about it and gave me his card. That Thursday he followed up and gave me a personal phone call, I still wasn’t to sure. And he understand. Most car salesman are so pushy and aggressive but he was the total opposite. He was also great with my daughter. On March 31 I came in but he had already three customer but he made me a top priority and a great overall customer experience. That day I drove off in my new car thanks to Joe. He’s awesome 😃! More
by Camp331
Employees Worked With
Joe Zekanvovic
March 31, 2019
4th time buyer My 4th time purchasing from Joe Z. He is always great and friendly, no pressure! I went to 4 other dealers before I went back to lallly, over all gre My 4th time purchasing from Joe Z. He is always great and friendly, no pressure! I went to 4 other dealers before I went back to lallly, over all great experience. More
by mykeroll1
Employees Worked With
Joe Zekanvovic
March 30, 2019
Great service I walked in to get information about a new car and was treated well by the front desk person and the salesman. I will return to Tim Lally Chevrolet I walked in to get information about a new car and was treated well by the front desk person and the salesman. I will return to Tim Lally Chevrolet when my lease is completed in 3 years! More
by Equinox Leaser
Employees Worked With
Devin Lindsey, Kam Wong
