Tim Lally Chevrolet

I am unhappy I need to return my lease you’re saying there’s nothing I can do I just got it two days ago it is not the same vehicle they said it would be there’s stuff that’s not in it it was supposed t there’s nothing I can do I just got it two days ago it is not the same vehicle they said it would be there’s stuff that’s not in it it was supposed to be in it I need to return it what can I do I want my old vehicle back now More

Matt was very attentive to all of my concerns and answered all of my questions. Also did a recheck of the suspension system before purchasing. answered all of my questions. Also did a recheck of the suspension system before purchasing. More

Excellent customer service!! Mathew was awesome! Really took the time to explain everything I needed to know about my purchase! He made my car shopping experience go so smooth! He is the best! took the time to explain everything I needed to know about my purchase! He made my car shopping experience go so smooth! He is the best! More

Pleasurable, Respectful & Equitable I recently purchased a new vehicle from Tim Lally. I found the Tim Lally salesperson to be transparent, fair, respectful, informative, responsive and I recently purchased a new vehicle from Tim Lally. I found the Tim Lally salesperson to be transparent, fair, respectful, informative, responsive and friendly. The Sales Manager personally greeted my initial inquiry with friendliness and care. I completed the entire negotiating process electronically thru email, text and phone calls and received a great deal, without taking a single step into the dealership. Couldn't be happier! Such a convenient, efficient and pleasurable experience! I'll be inquiring with Tim Lally again in the future for sure. Sincerely, Very Happy Customer More

Attention paid to ME (the customer). Great place! Immediate attention ! Both John Case and Jeff Novak were very helpful and attentive to MY needs. Will go back to them for sure Great place! Immediate attention ! Both John Case and Jeff Novak were very helpful and attentive to MY needs. Will go back to them for sure. Have not used the Service Department yet. However, I am sure that their service will be as good as the attention that I received from both John and Jeff. More

Amazing Sales Rep I have been looking for a corvette for over two years, and a few months ago I was burned by another dealership because I was an out of state buyer and I have been looking for a corvette for over two years, and a few months ago I was burned by another dealership because I was an out of state buyer and they did not take me serious. When this car showed up online I immediately inquired about it. I informed Matt of my last experience and he told me he was going to make sure that this would be the best buying experience that I would have. Matt was extremely prompt, and treated everything with urgency. He even went the extra mile to detail my car for the journey back home. Buying a car should never be a hassle. Not only did Matt make this hassle-free, he made sure to make this an exciting process. If anyone is looking to purchase a car out of state or in state you can be sure that Matt is going to give you the same experience. Thanks Matt!! Evan More

Extremely frustrating experience I purchased a 2014 F250 with only 23,000 miles last week. Since I was buying it from out of state, I relied on your company to be honest and forthcomi I purchased a 2014 F250 with only 23,000 miles last week. Since I was buying it from out of state, I relied on your company to be honest and forthcoming about the condition of the vehicle. Upon receiving it, I have found severe rust damage that has had immediate consequences in just the first week of owning it, and promises to cause many more problems in the future. Already the vehicle has a broken exhaust, the TPMS system continues to show a fault even after replacing sensors in the tire, the navigation system stopped working and the passenger side mirror is not operating with the control. Just fixing these immediate problems is estimated to cost thousands of dollars. I have emailed the salesperson Joey Hurtick and included pictures. He referred me to the general sales manager John Stone. It has been two days and John has not returned my call. I understand the vehicle is used and cannot be expected to be perfect. I'm open to reasonable solutions that are fair to everyone. But clearly the fact that this extensive damage was not disclosed, and was not considered in the purchase price, is unacceptable. I will be contacting the OH Attorney General's office shortly. I would prefer to work out a mutually acceptable resolution with your business instead. Both Joey and John have all my contact information. Please get in touch with me as soon as possible.  More

Awesome dealer and sales rep. Joe Hurtuk Joe handled my deal from A to Z from negotiation to shipping, yes I bough the car from out of state and he even helped with the shipping and video rec Joe handled my deal from A to Z from negotiation to shipping, yes I bough the car from out of state and he even helped with the shipping and video recording every step of the way including showing me the car even at the bottom. I recommend this dealership to everyone and ask for Joe if you want to have a great experience. Thanks for everything guys. Hany More

Great experience! The sales staff was top notch. Nothing but professional. Highly recommend anyone to check them out. I can't wait for thier service department to impr The sales staff was top notch. Nothing but professional. Highly recommend anyone to check them out. I can't wait for thier service department to impress me. More