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Tim Lally Chevrolet
Warrensville Hts, OH
1,273 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,273 reviews
February 03, 2024
The service department is super. I am always taken care of and treated courteously. I have been coming to Tim Lally Chevrolet for almost 20 years. I am always taken care of and treated courteously. I have been coming to Tim Lally Chevrolet for almost 20 years. More
by ddsd7268
Verified CustomerEmployees Worked With
February 03, 2024
Great professional service. Matt the service advisor took care of getting our vehicle in right away and Ryan the technician diagnosed and repaired our vehicle correctly. Matt the service advisor took care of getting our vehicle in right away and Ryan the technician diagnosed and repaired our vehicle correctly. More
by DAN.JUSKIW
February 02, 2024
My entire experience was great from start to finish. When I called for my oil change the person that answered the phone was very accommodating scheduling me and I was given an estimated time of how long When I called for my oil change the person that answered the phone was very accommodating scheduling me and I was given an estimated time of how long it would take. When I arrived at the dealership Sean took care of me right away and my car was done 30 minutes before I was anticipating it to be done. More
by WDALTONPAINT99
Employees Worked With
Sean
February 02, 2024
Professional! Big Jeff was excellent to work with and made sure all the little details were taken care of. 100% happy and would recommend to anyone. Big Jeff was excellent to work with and made sure all the little details were taken care of. 100% happy and would recommend to anyone. More
by Bill
February 01, 2024
We completed the paperwork very efficiently. Anthony helped also with me transferring the balance of the tire and rim contract to my Grandson who I am gifting the 2019 Equinox. Anthony helped also with me transferring the balance of the tire and rim contract to my Grandson who I am gifting the 2019 Equinox. More
by Paul ALONGE
February 01, 2024
Have radio problems and this is the second visit it was not addressed. Need to have this documented as the car is just six months old. not addressed. Need to have this documented as the car is just six months old. More
by JCJCOUGHLIN
February 01, 2024
Jeff was great I nominate him for sales person of the year plus a raise and a bonus phenomenal job Jeff keep the great work up year plus a raise and a bonus phenomenal job Jeff keep the great work up More
by IRRIGATIONSOLUTIONS
