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Tim Lally Chevrolet
Warrensville Hts, OH
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
Verified Customer
January 27, 2024
I AM TOTALLY PLEASED WITH MY SERVICE AT TIM LALLY! ESPECIALLY THE PATIENT SERVICE I RECIEVED FROM MY SAILS PERSON, BRENDA! I WILL CONTINUE TO TELL ANYONE WHO WILL LISTEN TO COME SEE HER IF THEY THINK ESPECIALLY THE PATIENT SERVICE I RECIEVED FROM MY SAILS PERSON, BRENDA! I WILL CONTINUE TO TELL ANYONE WHO WILL LISTEN TO COME SEE HER IF THEY THINK THEY MAY NEED A CAR AND WANT TO FEEL COMFORTABLE ABOUT BEING TREATED FAIRLY!!! THANKS GUYS!!! More
by APRIL216B
January 26, 2024
Every team member goes out of their way to help make your experience pleasant. Bruce makes sure every detail is covered with your new car before you leave the dealership. experience pleasant. Bruce makes sure every detail is covered with your new car before you leave the dealership. More
by ELUCAS5108
January 26, 2024
I am a repeat customer, the Lally Team does whatever it takes to make things right. I will always continue to give Lally Chevy 1st crack at my business. They have earned it!! takes to make things right. I will always continue to give Lally Chevy 1st crack at my business. They have earned it!! More
by TIML3
Employees Worked With
Other Employees :
Mark Gardner, Nolan Gaines
January 26, 2024
Service Advisor Matthew checked my vehicle in. We reviewed the services I listed in my appointment (Oil Change & Tire Rotation), and added Cooling System Flush & Refill and Replace Battery, as bo We reviewed the services I listed in my appointment (Oil Change & Tire Rotation), and added Cooling System Flush & Refill and Replace Battery, as both were original on my 2019 Impala. All services were completed within the 2 hours Matthew estimated. The waiting area was comfortable, complimentary hot beverages nice, and mens room spotless. More
by wateska
Employees Worked With
