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Tim Lally Chevrolet
Warrensville Hts, OH
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
February 11, 2024
Awesome experience from picking my vehicle up by Henry to service updates from Matt! Quick check out orocess service updates from Matt! Quick check out orocess More
by THARLEY110711
Verified Customer
February 10, 2024
Tim Lally, always has had our best interest at heart, service is dependable and prompt. Only had one occasion where we had to wait a long time. The place is always clean and everyone is eager to take car service is dependable and prompt. Only had one occasion where we had to wait a long time. The place is always clean and everyone is eager to take care of you. More
by geoandsal
February 10, 2024
Brock, Bruce, Henry, Kimberly, Rachel, Jane and for that matter everyone at the dealership is a fantastic person to know and deal with. matter everyone at the dealership is a fantastic person to know and deal with. More
by DMZPROSHO
Employees Worked With
Other Employees :
Rachel, Jane, Brody, Chuck etc
February 08, 2024
Jeff is awesome! He made purchasing this vehicle a great experience! He answered all of our questions and took great care of us. He went above and beyond! We are rec He made purchasing this vehicle a great experience! He answered all of our questions and took great care of us. He went above and beyond! We are recommending Tim Lally to our friends and family based on our experience with Jeff! More
by DMPICKARD214
February 06, 2024
Tim Lally is a great dealership to go to. Everyone from service to sales is extremely helpful Everyone from service to sales is extremely helpful More
by LUSKIN
Employees Worked With
February 05, 2024
Always do a great job. Timely, clean bathroom, clean show room. I also like how you just drive your vehicle in and your greeted by a service person.. Timely, clean bathroom, clean show room. I also like how you just drive your vehicle in and your greeted by a service person.. More
by HALL.PHILLIP35
Employees Worked With
February 04, 2024
Jeff McCune was very helpful and knowledgeable and made the buying process smooth and easy. the buying process smooth and easy. More
by DCRIBLEY2
February 03, 2024
The service department is super. I am always taken care of and treated courteously. I have been coming to Tim Lally Chevrolet for almost 20 years. I am always taken care of and treated courteously. I have been coming to Tim Lally Chevrolet for almost 20 years. More
by ddsd7268
Employees Worked With
February 03, 2024
Great professional service. Matt the service advisor took care of getting our vehicle in right away and Ryan the technician diagnosed and repaired our vehicle correctly. Matt the service advisor took care of getting our vehicle in right away and Ryan the technician diagnosed and repaired our vehicle correctly. More
by DAN.JUSKIW
