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Tim Lally Chevrolet
Warrensville Hts, OH
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
March 06, 2024
Service was timely and staff was courteous. Pricing for windshield wipers was outrageous at $133 for a pair. That is outright price gouging and the reason why you did not receive a five star Pricing for windshield wipers was outrageous at $133 for a pair. That is outright price gouging and the reason why you did not receive a five star More
by RICH.WORKING
Verified CustomerEmployees Worked With
Elliott
March 05, 2024
I bought a car from this dealership in November and found it to be a very good place. I recently needed service and it was promptly taken care of. found it to be a very good place. I recently needed service and it was promptly taken care of. More
by THOMAS.ROSLAK
Employees Worked With
Rachel in the service department.
March 01, 2024
Nice experience with Jeff Novak and Brian. It was so helpful that they dropped off the truck to us. It was so helpful that they dropped off the truck to us. More
by Aneta M
March 01, 2024
Great experience overall, very kind and attentive employees. Easy to setup and bring in with no extra steps employees. Easy to setup and bring in with no extra steps More
by EHAMM321
February 28, 2024
Excellent service as always. The dealership is my second family! I would not go anywhere else for my next Chevy because the entire crew from Management to Sales to the Master M The dealership is my second family! I would not go anywhere else for my next Chevy because the entire crew from Management to Sales to the Master Mechanics to the Body Shop are at the top of their game! More
by RPABDOW
Employees Worked With
Jim and Jimmy Lamptman
February 28, 2024
The service i receive at Tim Lally is always above and beyond what is expected. Customer service at the facility is beyond wonderful. beyond what is expected. Customer service at the facility is beyond wonderful. More
by smason823
Employees Worked With
February 27, 2024
Great place to deal with. Sales guy ( Bill P ) is among the best. Service good... wish they washed my car when done ! Sales guy ( Bill P ) is among the best. Service good... wish they washed my car when done ! More
by FDIENER
Employees Worked With
