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Tim Lally Chevrolet
Warrensville Hts, OH
1,310 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,310 reviews
May 07, 2024
Great dealership to deal with. Joey is extremely knowledgeable, helpful and professional. I would definitely do business with again. Joey is extremely knowledgeable, helpful and professional. I would definitely do business with again. More
by STEVE@MCELROYPACKAGING.COM
Verified Customer
May 07, 2024
I walked in and wow such a high level of service was unbelievable. Great work guys I greatly appreciate all your help!! unbelievable. Great work guys I greatly appreciate all your help!! More
by WILLIAM87
May 06, 2024
Service was very professional . no complaints this time.thank you very much.you could charge a little less .ha ha no complaints this time.thank you very much.you could charge a little less .ha ha More
by LINDA175405
May 05, 2024
Everyone was very helpful. The selection of vehicles to choose from is a great asset. The selection of vehicles to choose from is a great asset. More
by MAYO.CHERYL
May 04, 2024
Working with Joey was a pleasure - he made ordering the corvette an easy experience. Joey answered all our question. corvette an easy experience. Joey answered all our question. More
by KMVANJONES
May 04, 2024
The service was excellent and fast . The serviceman Shawn was friendly and Knowledgeable answer all questions. The serviceman Shawn was friendly and Knowledgeable answer all questions. More
by BLFAVORS2
May 04, 2024
I had a wonderful experience MrAdam was superb sale personal . My transaction went very smooth. I will recommend my family friend to him . Thank you once again . personal . My transaction went very smooth. I will recommend my family friend to him . Thank you once again . More
by ANNJCRENSHAW
Employees Worked With
Mr.Adam
May 04, 2024
I have smart sense coverage since I purchased the car from Tim Lally. When I came in a few weeks ago for my oil change and multi point check I told Sean who took care of me in the service dept. that I h from Tim Lally. When I came in a few weeks ago for my oil change and multi point check I told Sean who took care of me in the service dept. that I had smart sense so there should be no charge. I had never seen Sean before in all my time at Tim Lally. Sean said OK. When my car was finished being serviced Sean told me I owed $80.00 for an oil change. When I questioned it he said I used all my smart sense. So if in fact I have no more smart sense coverage I should have been told BEFORE any service was performed, not surprise me with a bill. $80.00 for an oil change is ridiculous. Sean's enthusiasm for any customer service was non- exsistant from the start. If I do not have any more smart sense coverage I more than likely will be taking my car for service elsewhere. Since Tim Lally moved from Rockside to its present location the service goes down each year. Donna Henry More
by DONNA7315
Employees Worked With
Sean
