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Tim Lally Chevrolet
Warrensville Hts, OH
1,211 Reviews
Family owned and operated, Tim Lally Chevrolet stands out as your best choice for a customer focused and customer led vehicle shopping, buying, and service experience. Unique among the big, impersonal big box dealer stores in the area, Tim Lally is family owned and operated. What does that mean? It means that a member of the Lally family is almost always on site and focused on continuing their four generation legacy of delivering an ethical, enjoyable, and outstanding customer experience. And when it comes to Tim Lally Chevrolet, everyone is "Tim". Everyone from the person making sure the facility is clean, safe, and comfortable to owner Mike Lally himself is empowered to make things right for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,211 reviews
Verified Customer
March 18, 2024
I called to see when I could get my vehicle in for an oil change and tire rotation. They were able to get me in on Friday within two days of my call. I had service that was performed on my Chevy Silverado. change and tire rotation. They were able to get me in on Friday within two days of my call. I had service that was performed on my Chevy Silverado. Initially went in for an oil change and tire rotation, but through their multi-point inspection found that I had oil cooler lines that were leaking and there were some other recommended services based off mileage. I agreed to have every done and was able to pick up my vehicle before the end of the day. I was satisfied with the service I received. More
by A_VOLNEY
Employees Worked With
Rachel
March 17, 2024
They got me in quick and repaired my car in less time than they estimated. Great service than they estimated. Great service More
by KERCHER5
March 17, 2024
The service team did not do what I ask them tried to charge again for a set that should Have been done the first time the service team use to be really good but now horrible! charge again for a set that should Have been done the first time the service team use to be really good but now horrible! More
by SHAYLASTEELE.MA
Employees Worked With
Not sure what his name was
March 16, 2024
I had a very nice experience with this dealership. Everyone was very friendly and helpful. And Big Jeff was awesome! Everyone was very friendly and helpful. And Big Jeff was awesome! More
by KAYCOY1
Employees Worked With
March 16, 2024
This is the second Vehicle I’ve bought from you guys and I just want to say that your dealership is lucky to have Jeff McCune working there!!! He’s an awesome Guy and has been very nice to my Daughters that I just want to say that your dealership is lucky to have Jeff McCune working there!!! He’s an awesome Guy and has been very nice to my Daughters that I have bought the 2-new cars for!! Also the Dealership is just an Awesome place to come too as well,very nice atmosphere. Thanks again for the great deals you have given us!👍 More
by ETURBO1
March 15, 2024
Tim Lally did a good job getting me in as quick as they could. It was an expensive job that took over a week but the car is riding smoothe again. could. It was an expensive job that took over a week but the car is riding smoothe again. More
by MERRKRI
Employees Worked With
Rachel in service
March 15, 2024
Brenda, did a phenomenal job. I will refer all of my friends and family to Tim Lally Auto very professional ❤️ I will refer all of my friends and family to Tim Lally Auto very professional ❤️ More
by Keith Ringo
Employees Worked With
March 15, 2024
All employees were friendly and very efficient and service was great. My car is a 2011 and I have always had it serviced here. It still runs great. service was great. My car is a 2011 and I have always had it serviced here. It still runs great. More
by milech8
